January – February 1999 HP Takes Steps to Preserve Art and Cultural History

• HP gas chromatographs and Vectra PCs assist Getty Conservation Institute to preserve art and cultural sites. 4-8
• Roseville recycling center recycles 3 million pounds of obsolete HP equipment each month. 9
• HP employee, Ron Gonzales, becomes first Latino mayor of San Jose, Calif. 10-11
• Coca-Cola and its brand equity is featured as a “Best of the Best.” 12-15
• HP Finland is country’s biggest IT vendor and testing ground for HP’s electronic business strategy. 16-18
• HP servers power Sharp Corp. in Osaka, Japan. 19-21
• Dr. Cyberspace lists favorite Web resources and results of employee survey of HP’s intranet site. 22-23
• Lew Platt discusses Computer Systems Policy Project, a group of CEOs from 13 hardware companies who discuss important trade and technology issues. 24-25
• John Doyle, executive vice president, talks about corporate objectives, the HP Way, hiring consultants. 26-27
• Vectra PCs help autistic children in Germany learn. 29
• HP product rollout at Madison Square Garden, NY, features 20 new products. 29
• HP library Web site makes reference resources available in one place. 30
• Over 300,000 shoppers/year buy equipment and supplies from HP’s Shopping Village Web site. 30
• HP’s intranet and Internet Web sites listed. 31

March-April 1999 Banking on the Future of the Formerly Poor

• Singapore Airlines is profiled as this issue’s “Best of the Best” companies for its customer service. 4-7
• HP and Motorola test Iridium of satellites and receivers provides worldwide telephone coverage. 8-10
• HP adopts one-to-one marketing strategy to identify profitable and unprofitable customers. 11
• Bob Wayman, CFO, discusses “Triple 5” challenge, which identifies three areas of expense control that will cut costs by 5 percent each. 14-17
• HP donates calculators to help microlenders with credit analyses; microlenders make small loans to people in developing countries in Asia-Pacific to break cycle of poverty. 18-21
• Julia Wirschborn transformed life as teen mom to HP marketing support technician. 22-23
• Dr. Cyberspace tells how HP entities will form single gateway to intranet. 24-25
• Lew Platt discusses President’s Club, sales, customer satisfaction. 26-27
• HP donates Jornada handheld PCs to Singapore girl’s school program. 29
• HP’s Y2K preparedness includes modified work schedules, limit on travel and internal meetings. 29
• Loveland “Trivia Bowl” raises money for nonprofits. 30
• Apollo consumer products to produce inkjet printers for under $100. 30
• Fortune ranks HP 18 in “Most Admired Companies in America”. 30
• HP’s African-American executives win Black Engineer of the Year awards. 31
• President’s Quality Awards. 31

May-June 1999 HP: Maybe It’s Time We Move to a Two-Car Garage

• Measure moves from print to online delivery. 2
• Lucent Technologies is profiled as a “Best of the Best Company”; Lucents spin-off from AT&T is model for HP and new company spin-off. 4-7
• HP launches print ad campaign to feature it’s E-services. 8-10
• Joel Birnbaum, senior vice president of R&D and director of HP Labs, retires. 11-13
• HP to split into two companies, announced March 2, 1999. 14
• Process described of finding a name for the new company. 15
• Prospects discussed for initial public offering (IPO) for the new company, “NewCo.” 18-19
• Key changes in organization revealed for structure of new company. 20-22
• Comparing the two business models of HP computer organization and NewCo’s measurement organization. 23
• Process described for infrastructure decisions for NewCo. 24-25
• Susan Packard Orr and Walter Hewlett discuss views on the realignment of HP and NewCo. 26-27
• Interview with Dick Hackborn, retired leader of printer business, discusses view on realignment/NewCo. 28-29
• Four new CEOs for computer and imaging announced. 30-31
• Lab-on-a-chip and gene scanning are big opportunities for Life Sciences division. 32-33
• Ned Barnholt discusses starting a new company, losing the HP name, vision for the new company. 34-35
• President Lew Platt answers question on the restructuring. 36-37
• Dr. Cyberspace discusses Y2K compliance and the realignment of the new company. 38-39
• HP is official sponsor of women’s world cup soccer. 41
• NewCo executive staff announced. 41
• HP ranked 14 in Fortune’s 1998 ranking of top 500 companies. 41

May-June, 1999 Meeting Customers on Their Own Turf

• Letter from the editor describes mostly negative reaction to the end of print version of Measure magazine. 2
• “Best of the Best” profiles a lesson in customer service from the Ritz-Carlton Hotel. 4-7
• NewCo’s (Agilent) future. General Managers of the six businesses discuss their strategy. 8-11
• E-services media event showcases strategic partnerships. 12-14
• HP’s aggressive program to attract college grads. 14-16
• Dublin, Ireland’s Inkjet Manufacturing Unit workers meet customers face-to-face at computer stores. 17-19
• Employee, Lee Lenhardt, is top HP sales representative. 20-21
• Ned Barnholt, CEO of NewCo, discusses speed, focus and accountability at NewCo (Agilent). 22-23
• Lew Platt says HP is ready for Y2K. 24-25
• HP’s Call Representative Group helps U.S.-based customer support. 29
• HP Desk, HP’s pioneer e-mail network begun 1982, to shut down last server in 1999. 29
• HP is the official information technology sponsor for AmericaOne, the San Francisco-based challenger for the America’s Cup sailing competition. 30
• HP contributes $30,000 in materials and equipment to Taiwan contest to deign assistance devices for people with mental and physical disabilities. 31
• Plug Fest tests HP PC plug compatibility. 31

September-October 1999 In Stride with HP’s New CEO

• Letter from the editor about Lew Platt’s retirement. 2
• HP introduces new president and CEO, Carly Fiorina. 4-5
• Interview with Dick Hackborn, in new role as HP chairman; CEO search and hiring. 6-9
• India Software Operation, Bangalore, goes from 10 employees a decade ago to 700. 10-11
• Agilent name launch ceremony held. 13-15
• Agilent employee benefits revealed. 16-17
• Ned Barnholt, Agilent’s president and CEO, discusses start and change. 18-19
• New Technology High School in Napa, Calif., runs on HP network installation. 20-23
• Employee Julius Paras directs Filipino-American youth organization. 24-25
• Lew Platt comments on his retirement; new CEO Carly Fiorina reflects on HP career. 26-27
• Carly Fiorina addresses four key priorities: vision and growth, focus and leverage, customer experience, HP brand. 28
• China postal organization orders $500 million of equipment. 30
• Women’s World Cup soccer Web site powered by HP 9000 enterprise servers. 31
• HP sponsors Special Olympics Summer World Games. 31
• Vectra computers used on gondola in Venice, Italy. 32

November-December 1999 Inventing the New HP

• New HP brand goes back to roots of strategy, rules of the garage; branding lexicon is defined. 4-8
• HP’s Y2K supplier readiness program is explained. 9-11
• Lew Platt, president and CEO, retires after 33 years at HP. 12-13
• Agilent’s acquisition and divestiture strategy is explained. 14-15
• Agilent’s Day One, November 1, 1999, marks first day of business as a separate company. 16-17
• “Dreams Made Real” Agilent advertising campaign launched. 18-19
• Laser interferometer introduced in 1971 still used today to precisely measure computer-memory chips. 20
• Ned Barnholt discusses Agilent’s ambitious goals. 21
• Carly Fiorina discusses HP’s new branding campaign. 22
• HP Way in action allows Doug McGhee to work at home and care for ill wife. 25
• HP and Agilent executives meet with execs from world’s top telecommunications companies during Telecom99. 28-29

January-February 1998 Are You a Wise Traveler

• HP addresses business travel costs and tips on saving money. 4-5
• HP’s retirement, 401k and TAXCAP plans are explained and compared to other companies. 8-10
• HP launches new brand-awareness campaign. 11
• Optoelectronics Division general manager, Milt Liebhaber, describes co-management plan to transition new GM. 12-13
• One customer describes experience with HP Pavilion PC. 14-17
• Australian Koala Foundation uses HP computer equipment. 18-20
• HP medical equipment used in North Hawaii Community Hospital where both western and alternative medicine treatments are available. 21-22
• Franco Mariotti, senior vice president, Europe, dies. 24
• Lew Platt discusses citizenship and social responsibility. 26-27
• Dr. Cyberspace gives tips on Internet surfing. 28
• HP official technology sponsor and provider to 49ers football team. 29
• New HP video “The Best Place” to work shows HP’s diversity. 29
• HP Planet Partners program recycles LaserJet toner cartridges. 30
• HP sponsors World Cup soccer. 30
• Fourth-quarter earnings up 24 percent. 30
• HP UK wins Quality award for business excellence. 30
• HP Labs restructures to strengthen ties to business units. 30
• HP to close Panacom Automation Division in Waterloo, Canada. 30
• HP India wins award for business excellence. 30
• HP 10 in Fortune Magazine’s “100 Best Companies to work for in America.” 31
• China Medical Division formed. 31
• Change from California to Delaware incorporation proposed. 31
• Storage Systems Division moves from Greeley to Loveland, Colorado. 31
• HP Chelmsford, Mass., to close. 31

March-April 1998 HP Heads Into World Cup ‘98

• HP is official IT supplier to World Cup soccer. 4-7
• HP supplies networking solution to New York Hotel and Casino in Las Vegas. 8-9
• Problems of employees with common names in HP. 10-12
• CONNEX is Web-based network that provides database of employee profiles. 14-15
• HP business booming in INDEX (INDirect EXport) countries in the Caucasus and Central Asia. 16-19
• HP Ireland employee is extreme kayaker. 20-21
• Dr. Cyberspace discusses plug-ins, helper applications. 22-23
• Lew Platt discusses the many changes in HP. 24-27
• President Lew Platt discusses General Manager Meeting goals, 1998 customer focus, improved execution. 28
• HP grants $1 million in cash and equipment to California Science Center, Los Angeles. 29
• HP ranks 5 on Fortune magazine’s “Most Admired Companies in America” list for 1997, up from 12 in 1996. 29
• Internet Imaging Operation sponsors Digital Journalist, a multimedia webzine www.digitaljournalist.org. 29
• Test and measurement equipment used by U.S. Olympic Nagano luge teams. 30
• First-quarter net revenue up 15 percent. 30
• Germany’s ManagerMagazin ranks HP 9th most-admired of 100 major companies in Germany up from 12th. 30
• Internet Software Business Unit formed. 30
• President’s Quality Award winners announced. 30
• Consumer Products Group reduces Vancouver operation product assembly work; relocation and voluntary severance offered. 31
• Manuel Diaz takes on role as vice president of Customer Advocacy. 31
• Heartstream, maker of automated extended defibrillator, acquired. 31

May-June 1998 HP Turns the Corner on Sports Marketing

• Worldwide sports sponsorship and sports marketing offer new opportunities. 4-7
• Europe to adopt a single currency, EU, the euro. 8-9
• Electronic commerce (e-commerce) and HP’s involvement is explained; e-commerce predicted to triple this year. 10-11
• Process of bringing product to market is illustrated with the efforts to develop and launch JetSend technology. 14-16
• HP’s Electrical Test Set powers and tests Lunar Prospector spacecraft. 17-19
• Teamwork of sales group in HP-India’s Medical Products Group (MPG) is highlighted. 20-21
• Cardiac surgeon uses HP medical equipment in India. 22-23
• Lew Platt shares views on his trip to Singapore, Malaysia, South Korea, Taiwan, China, Japan. 26-27
• Dr. Cyberspace compares browsers: Microsoft Internet Explorer vs. Netscape. 28
• HP business centers at American Airlines Admirals Club provide office away from home. 29
• Ed and Jean Glenn retire after combined 73 years at HP. 29
• HP donates equipment to Detwiler Foundation Computers for Schools program. 30
• HP ranked 14 by Fortune. 30
• FY97 HP contributed more than $61.4 million in cash and equipment to universities, teaching hospitals, schools and charitable organizations. 30
• U.S. government grants HP approval to export HP VerSecure encryption technology to UK, Germany, France, Denmark and Australia. 30
• Abraham Lempel, HP Labs Israel, receives 1998 Paris Kanellakist theory and Practice Award for work in data compression field. 30
• Lew Platt’s necktie becomes fundraising item. 31
• Year 2000 compliant, Y2K, deadline June 1, 1998. 31
• HP is official IT sponsor for AmericaOne America’s Cup sailing competition. 31
• HP and Fluke name Chinese instrument. 31
• Boeing Co., Philip Condit, joins HP board. 31

July-August 1998 Great Expectations: Celebrating 30 Years of HP Fetal Monitors

• Article documents highlights of HP’s 30 years in the business of fetal monitors. 4-6
• HP’s “Electronic World” Internet business strategy positions company as front runner. 7-11
• Author and consultant, Don Tapscott, addresses general managers meeting with Internet business strategies. 12-15
• Dr. Cyberspace looks ahead to the Internet in the year 2010. 16-17
• Doug Carnahan, HP Bristol, England, retires after 30 years. 18
• HP Europe, Middle East and Africa organization managers learn team building through charity work in Africa. 20-21
• HP Miami’s Steve Horton volunteers at shelter for runaway kids. 22-23
• HP Singapore documents innovations with “The Innovations Hub” museum. 24-25
• President Lew Platt stresses importance of listening to customers. 26-27
• Singapore mountain-climbing team uses HP DeskJet 340C printer atop Mt. Everest. 29
• HP DeskJet commercial wins viewers choice award in Singapore. 29
• Street renamed “HP Street” near Takaido, Japan, headquarters. 30
• Executive Committee names 33 new vice presidents. 30
• Grenoble, France, employee makes LED kite. 31
• HP netserver powers U.S. National Park Foundations Web site. 31
• Second-quarter revenue up 16 percent, earnings down 13. 31
• Lew Platt outlines key expense controls. 31
• State of incorporation changed from California to Delaware. 31
• Bristol, England, research facility site dedicated. 31

September-October 1998 Designing Relationships from the Ground UP

• Letter from the Editor GE discusses layoffs and other ways HP is cutting expenses and headcount. 2
• General Electric, GE, is profiled as a company that has reinvented itself many times. 4-7
• Employees share ideas about how to cut operating expenses. 8-9
• HP 9000 Series 700 workstations used to design and build Airbus Industrie (European aircraft manufacturer) airplanes. 10-13
• HP-Argentina, Buenos Aires, uses barbecues and business meals to build customer relationships. 14-16
• HP is San Jose’s largest tax filer. 17
• HP Heartstream ForeRunner portable defibrillator dramatically improves survival rates for heart attack victims. 18-21
• Dr. Cyberspace says HP spends $2 billion/year on IT costs; tips on controlling costs. 22-23
• HP powers World Cup Web site and provides mission-critical e-business solution. 24-25
• Lew Platt discusses expense-reduction measures. 26-27
• HP Museum opens in Blackburn, Australia. 29
• HP women — Darlene Solomon, Cynthia Danaher and Margo Davis — featured in book “Success on Our Own Terms.” 29
• Consumer Reports magazine names HP best computer manufacturing company in providing telephone support. 29
• VLSI Technology Center in Fort Collins, Colo., describes difficulty in recruiting students in design technology. 30
• HP donates printers and computers to Missing and Exploited Children Center in Belgium. 30
• Third-quarter earnings up 1 percent. 30
• Dick Watts, vice president of Computer Sales, resigns to launch startup company. 30
• Medical Products Group donates $5.5 million in medical equipment to Shanghai, China, Children’s Medical Center. 30
• Patricia Dunn, chairman of Barclays Global Investor, elected to HP board. 30
• UK employees raise funds for hospital. 31
• HP equipment used at World annual AIDS Conference in Geneva. 31

November–December 1998 Going to the Ends of the Earth for Customers

• HP installs 30,000 PCs to link Chevron sites around the world. 4-7
• HP and other companies explore sustainable development: achieving healthy community by addressing economic, environmental and social issues. 8-9
• Interview with Duane Zitzner, vice president of Personal Systems Group, talks about home and commercial PCs. 10-12
• InkJet Business Unit supplies ink to original equipment manufacturers (OEMs) who license HP InkJet technology. 13-15
• Measure profiles Southwest Airlines — a best company. 16-19
• Professor and HP consultant discusses corporate culture at HP and how many people seem distanced from it; not taking full advantage of branding. 20-21
• Pilot and HP employee enable the treatment of remote Mexican islanders. 22-23
• Dr. Cyberspace talks about new HP intranet Web site: hp.now. 24-25
• Lew Platt discusses link between media relations and financial performance. 26-27
• HP UNIX server installed at La Scala opera house to manage database of performances. 29
• HP palmtop on cover of book “One Digital Day.” 29
• HP donates medical equipment and supplies to new Children’s Medical Center in Shanghai, China. 30
• HP skydivers help break Guiness world record. 30
• Enterprise Computing Solutions Organization created. 30
• HP named one of the most family friendly companies by Working Mother magazine. 30
• HP Instant Delivery Web site lets customers print publications. 30
• HP Shopping Village Web site premiers. 31
• HP ranked sixth on Fortune magazine’s most admired list. 31
• HP offers voluntary severance incentive (VSI) program. 31
• DuPont Photomasks to acquire portion of HP Photomask Department. 31
• HP is official supplier of Federation Internationale de VolleyBall. 31

January-February 1997 A Good Beginning

• HP committed to helping the U.S. education system through K-6 Hands-On Science program. 4-11
• HP recruiting efforts on college campuses. 12-15
• Corporate objectives (40th anniversary). (insert)
• Measure visits Pueblo, Colorado, Packard’s home town. 17-19
• HP 9000 computers provide Internet access to blacks in South Africa. 20-21
• HP employee Jean Tully, program manager, races sailboats. 22-23
• Dr. Cyberspace discusses the Web and virtual classrooms. 24-25
• HP employees in Vancouver, Wash., work for better K-12 education. 26-27
• Lew Platt discusses the crisis in education. 28-29
• HP employee Karl Dodge takes up Scottish sport of caber toss. 30
• Microwave Technology Group splits; Lightwave Measurement Division formed; Diagnostic Cardiology Division in McMinnville, Oregon, and the Healthcare Information Division in Andover, Mass., disbanded, new Cardiology Products Division; MPG exits the catheterization businesses. 30
• Fourth-quarter revenue up 12 percent, earnings down 4. 30
• HP medical equipment featured on television show “ER.” 31
• Internet Technology Group has new Internet Security Division. 31

March-April 1997 Keeping the Faith

• Measure’s associate editor and writer of 20 years, Betty Gerard, retires. 1
• HP analytical equipment helps Amish children with a rare disease, glutaric aciduria. 4-8
• HP provides compelling industrial design to products: HP Pavilion, HP 8453 Spectrometer, HP 100 Series Liquid Chromatograph, HP 7978 tape drive, SureStore Optical CD Jukebox. 9-11
• HP’s efforts to prepare for the year 2000 (Y2K) problem for computers. 12-14
• Monte Smith’s, marketing communications manager, takes award-winning underwater photographs. 15-17
• Senior vice president, Europe, Franco Mariotti, retires after 36 years. 18-19
• HP advertising takes a humorous approach to selling laserjet printers. 20-21
• Dr. Cyberspace essay contest challenges employees to say how HP’s intranet helps their productivity. 22-23
• HP discusses efforts of merging cultures of new acquisition of Convex Computers in Texas. 24-25
• Lew Platt discusses first-quarter results and lessons in customer satisfaction, expense management, product introduction. 26-27
• President’s Quality Awards winners announced. 29
• First-quarter earnings up 11 percent, orders up 9. 30
• Paralyzed Finland hockey player uses Vectra computer with special hardware. 31
• Measurement Systems Organization’s Component’s Group’s reorganized: Semiconductor combined with Optical communication Division; other product lines to Wireless Infrastructure Division. 31
• Lake Stevens Instrument Division name changed to Lake Stevens Division. 31
• HP agrees to buy Rockland Technologies Inc., maker of liquid chromatography columns and packings. 31

May-June 1997 Is There Life Outside of HP?

• HP’s efforts to balance employee work/life focuses on job sharing, downshifting, new ways to work. 4-9
• Internet technology is core of HP’s computing strategy called “Extended Enterprise.” 10-12
• Funny customer support calls are featured. 14-15
• HP operations in Japan are featured. 16-19
• Dr. Sawla Dogheim’s chemical analysis lab in Egypt uses HP equipment to detect pesticides in exportable fruits and vegetables. 20-21
• Excerpts from HP Labs director, Joel Birnbaum, discusses quantum and DNA-based computing. 22-23
• HP discusses impact of Hong Kong’s return to People’s Republic of China, optimism and concerns. 24-25
• HP employee misplaces passport and is let into Switzerland on his HP name badge alone. 26
• Dr. Cyberspace addresses relationship between print publications and Web versions. 27
• Lew Platt discusses Internet, intranet strategy, and acquisition of Verifone. 28
• Work life day at HP’s European headquarters in Geneva is highlighted. 30
• Making a Difference (MAD) program for employee recognition forms at Little Falls, Delaware, site. 30
• AEC Linz, Austria Museum of the future, features HP equipment. 31
• HP makes Dow Jones Average list. 31
• Celestica acquires HP’s printed circuit assembly operation in Fort Collins, Colo. 31
• PhotoSmart PC photography system introduced. 31
• Pete Peterson, senior vice president of personnel, to retire. 31
• San Diego Printer Division becomes Office Products Division. 31
• HP joins Chartered Semiconductor Manufacturing and the Singapore Economic Development Board to form joint venture to supply semiconductor foundry services. 31

July-August 1997 Is MBWA Still Alive?

• John Doyle coined phrase “management by walking around” (MBWA) 30 years ago; 10 tips for MBWA. 4-7
• Working remotely is discussed in relation to corporate culture and business relationships. 8-9
• Dr. Cyberspace cites Web site award winners. 12-13
• HP computers and printers used to monitor Atlantic bluefin tuna, Monterey Bay Aquarium. 14-17
• Ira Goldstein, manager Internet Technology Group and HP’s Internet wizard, discusses his work at HP. 18-20
• HP says there is no “cookie cutter” solution to manufacturing: in-house, outsourcing, partnerships. (offshoring) 21-23
• Mopier, LaserJet, Ping-Pong game appears on ad banner of HP Web site. 24-25
• HP sponsors International Women’s Challenge bicycle race. 26
• Lew Platt discusses “management by walking around” (MBWA). 27-28
• Earth Day exhibit at HP Labs focuses on mankind’s influence on future of life on earth. 29
• HP participates in take your children to work day. 29
• K-12 program’s Diversity in Education Initiative donates $4 million. 30
• Hewlett receives Benjamin Franklin Medal for entrepreneurial achievements. 30
• Israel Science Center renamed HP Labs Israel. 30
• Boston Computer Organization takes kids to Red Sox baseball game; Mass. Dept. of Social Services and Red Sox are HP customers. 31
• Second-quarter earnings up 8 percent. 31
• HP acquires Verifone, supplier of point-of-sale transaction systems. 31
• Susan Bowick named head of personnel. 31
• HP returns to South Africa after leaving in 1989 due to political, social and economic uncertainties. 31

September-October 1997 Vietnam Eyes a Bright Future

• Measure receives negative employee responses to last edition’s articles about “management by walking around” (MBWA). 2
• Policy changes and less government restrictions on trade makes Vietnam HP’s fastest-growing market in Asia Pacific. 4-8
• Inkjet printing technology and HP’s forays into photo scanners, photo printers and digital cameras. 9-11
• HP employees relate ways to deal with work life and stress management. 12-14
• Products with 25th anniversary highlighted: HP3000, HP-35. 16-17
• VeriFone, HP’s largest acquisition is wholly owned subsidiary that produces products for electronic commerce, smart card. 18-19
• HP employee works with Mother Theresa. 20-22
• HP’s Software and Services Group helps customer Harry Cahpin with Food Bank in Fort Myers, Fla. 23
• Dr. Cyberspace addresses Internet and next-generation Internet development. 24-25
• President Lew Platt discusses importance of growth, history of acquisitions, expansion into international markets. 26-27
• Duke University recommends HP OmniBook laptop computers to law students. 28
• HP 9000 hardware helps Sojourner rover land on Mars. 29
• Lunar Prospector uses HP LPETS (Lunar Prospector Electrical Test Set. 29
• Team Rahal, Indy car racing/color printing tractor-trailer truck tour with office technology solutions. 30
• HP ranks 60 in Fortune’s Global 500. 30
• Celestica acquires HP Exeter (New Hampshire). 30
• First Global, HP’s latest vision video, is about financial services. 31
• Optoelectronic Division produces blue LEDs. 31
• Singapore customer service center opens. 31
• HP and AT&T form alliance to further business over Internet. 31

November-December 1997 Where There’s a Will

• HP addresses high costs of business travel and travel alternatives such as audioconference, videoconference, dataconference; despite technology advances, no substitute for face-to-face customer time. 5-7
• Dr. Cyberspace picks business travel Web sites. 9-10
• HP Russia brings resourcefulness and creativity to demands of emerging markets of former Soviet Union. 11-14
• Lew Platt discusses business fundamentals and upcoming changes in organizational structure. 16-17
• HP sets up home office and connections for disabled support engineer, Jaum Cortes, in Guadalajara, Mexico. 20-23
• Don Norman, former vice president of Apple Research Lab, discusses future HP information appliance products, HP labs, and human interface design. 23-25
• HP site in Bergamo, Italy, to produce ScanJet 5 scanner. 26-28
• HP donates equipment to Drug Intervention Center, Miami, Fla. 29
• HP is official hardware and support supplier to World Cup. 29
• Technical Women’s Conference spawns Regional Women’s Conferences. 29
• HP survey shows customers want inexpensive, simple way to develop photos on PC. 29
• VeriFone launches project to kick-start online shopping. 30
• Working Mother magazine names HP one of the 100 best companies to work for. 30
• HP joins effort to support digital video disc (DVD) drive standard. 30
• HP and Vertel form alliance to streamline delivery of telecom management solutions. 30
• Enterprise Systems Group creates two new divisions: High Performance Systems Group and Internet/Application Systems Division. 30
• Internet Technology Group restructured. 30
• HP’s efforts for recruiting college students in Japan. 31
• HP named to Fortune’s world’s most admired companies. 31
• Vancouver Circuits Manufacturing to be sold. 31
• HP buys Vital Technology, Singapore, maker of machine-vision inspection systems. 31
• New Jersey Division becomes Power Products Division. 31
• HP’s “Digital Workplace” strategy focuses on shift to mainstream office printers. 31

January-February 1996 A Supportive Environment

• Telecom ’95, HP Labs Joel Birnbaum and Nicholas Negroponte discuss the future of telecommunications. 4-5
• 25 facts about Telecom ’95 trade show. 6
• Criminologist Dr. Henry Lee uses HP analytical equipment to solve crimes in Connecticut. 7-9
• HP 3000 and 9000 computers used by Southwest Airlines for ticketless airline travel program. 10-11
• Dave Packard visits China. 12-13
• HP’s European Customer Support Center in Amsterdam is first call center of its kind in Netherlands. 14-17
• HP Colorado employee, Fred Madden, after quadruple bypass surgery and tips on staying healthy. 18-19
• Diversity at the Spokane Washington Division (SKD) is not about quotas but about social responsibility. 20-21
• Ask Dr. Cyberspace column gives top Web site picks and cyberspeak glossary. 22-23
• Lew Platt discusses FY95 earnings, stock price. 26-27
• HP customer engineer on rollerblades in New York City. 28
• HP wins Blue Angel environmental award in Germany. 28
• Computer Products Organization sponsors Tottenham Hotspur Football club in the UK. 29
• HP OmniBook and HP palmtop computers survive airport security explosion of unattended luggage. 29
• Five new vice presidents named. 30
• HP receives patent for triad pen used in DeskJet 500 and 600 inkjet printers. 30
• Organization name changes: CSO Order Fulfillment Group, Networked Computing Division, Enterprise Networking and Security Division, Electronic Messaging Operation moves to Software Business Unit. 31
• Shanghai Computer Operation formed. 31
• Telecom Hewlett-Packard formed in Australia. 31
• APG Analytical Products Group name changed to CAG Chemical Analysis Group. 31
• HP employees participate in San Jose, Calif., youth basketball league. 31
• Barney Oliver, founder of HP Labs, dies. 32

March-April 1996 Balancing Work and Kids: It’s Not Child’s Play

• Corporate flexibility is key to balancing work and family, productivity and retaining good employees. 4-7
• Lew Platt discusses work environment in the 1990s, alternative work schedules. 8-11
• Ask Dr. Cyberspace answers employee questions and gives top 10 Web site picks. 12-13
• HP Asia Pacific with regional headquarters in Hong Kong has sales over $5 billion for first time. 14-17
• Importance of security and protecting product trade secrets is emphasized. 18-20
• Vancouver’s Dave Kammeyer, paralyzed employee, discusses HP Way regarding disabilities. (diversity) 22-23
• Engineer becomes manager; managing at HP. 25-26
• Packard and Hewlett garage photo juxtaposes garage with picture of earth from space. 27
• Lew Platt discusses role of board of directors. 28
• HP employee makes video of baby face-watching. 29
• Career Self-Reliance Tool Kit helps employees achieve career self-reliance in changing work environment. 29
• Six-year-old LaserJet Series II survives tornado and hurricane in Alabama. 30
• HP Gmbh to build new facility in Herrenberg-Gultstein, Germany. 30
• HP equipment donated to learning program in Denver. 31
• HP acquires ElseWhere, developer of print and publishing software. 31
• HP completes acquisition of Convex Computer Corp. 31
• Solectron completes acquisition of HP GmbH printed circuit assembly operation. 31
• HP/Iochpe joint venture in Brazil ends as HP acquires Iochpe’s interest in Edisa. 31

May-June 1996 The Packard Touch

• HP benchmarks customer satisfaction against that of other companies. 4-7
• HP’s Executive Customer Support Group comprised of retirees who handle 750 complaints/month that come to CEO Lew Platt. 8-9
• Three HP families have quintuplets. 13-15
• HP tells stories about Packard: open door policy, management by walking around (MBWA), relationship with Hewlett, HP way. 17-21
• Manufacturing strategy changes at HP and growing global competition are discussed. 22-23
• Dr. Cyberspace discusses search engines. 25-26
• Lew Platt discusses Packard’s generosity, values. 27-28
• HP employee skydives with OmniBook to illustrate transferring data anywhere at any time. 29
• HP ranks 20 (up two places) in Fortune 500 survey; number two in computers, office equipment. 29
• HP’s Worldwide Customer Support Operations (WCSO) is associate sponsor and technical partner for IndyCar racing team. 30
• President’s Quality Awards winners announced. 30
• HP helps Girls Scouts of Santa Clara with space for cookies at Santa Clara site. 31
• Vietnam subsidiary opens. 31
• HP PCs to be manufactured for sale to local market in China. 31
• HP signs agreement with SecureWare for Internet security. 31

July-August 1996 HP Mexico Rides Again

• Ethics and business decisions are illustrated with ethical business scenarios; legal standards of business conduct are discussed. 4-7
• HP 1000 technology used by United Tote, one of the largest pari-mutuel horse betting companies in the U.S. 8-9
• HP willing to be flexible to provide employees work/life balance via telecommuting. 10-11
• HP provides IT assistance to France 1998 World Cup soccer competition. 12-13
• HP Mexico celebrates 30th anniversary; photo essay. 14-18
• Maria Rodriguez volunteers as a mentor to inner-city children. 20-21
• Employee with AIDS discusses his support network. 22-23
• Dr. Cyberspace discusses Internet provider costs. 24-26
• Lew Platt discusses change in profit-sharing formula. 26-27
• New HP Japan Hachioji facility opening blessed in Shinto ceremony. 28
• HP runners participate in the Boston Marathon. 29
• HP unplugs its last mainframe computer serving a mission-critical system and moves entirely to open systems and client/server solutions. 29
• HP employee carries the Olympic torch. 30
• HP donates $600,000 of computer equipment to the U.S. Library of Congress. 30
• HP’s 83-year-old employee, Bob Teichner, still working after 34 years at HP. 31
• HP 200LX Palmtop PC modified for Atlanta’s Olympic event. 31
• Larry Tomlinson promoted to vice president. 31
• Stock split two for one announced. 31
• Quarterly dividend raised 20 percent. 31

September-October 1996 The New Face of Ireland

• HP addresses the small business market; Vectra computers accessible and affordable for small businesses. 4-7
• HP employee finds kidney tumor with the HP SONOS 2500 echocardiography imaging machine. 8-9
• HP outsources to DHL; outsourcing is seen not as a threat but as a “strategic weapon.” (offshoring) 10-12
• HP teams with Disney Interactive to create world’s largest computer-generated puzzle. 13
• HP’s Leixlip, Ireland, InkJet Manufacturing Organization (DIMO) keeps HP Way alive; Irish government tried for 18 years to land the HP plant. 14-18
• Arlene Blum, mountain climber, interviewed about workshops on leadership. 20-21
• Dr. Cyberspace explains HP’s Internet costs. 22-23
• Employee in Andover, Mass., gets involved with program to protect children. 24-25
• Lew Platt discusses 1997 “Hoshin” goals and business fundamentals. 26-27
• HP employees volunteer at Atlanta Olympics; two children of employees medal. 28
• St. Louis sales office celebrated HP Way week in memory of Packard. 29
• HP sponsors kids Shakespeare camp in Cupertino. 30
• New Asian-Indian Employees Network formed. (diversity) 31
• HP acquires graphic technology from Division Group plc, Bristol, England. 31
• Acquisition DP-TEK Development Company LLC in Wichita, Kansas, includes digital print resolution enhancement technologies and patents as part of Business LaserJet Division, Boise, Idaho. 31
• Disk Memory Division ceases operation, closes plants in Penang, Malaysia, and Boise, Idaho; HP stops manufacturing disk-drive mechanisms. 31

November-December 1996 Fasten Your Seatbelts: Internet Ahead

• HP’s efforts in Internet technology and standards are discussed. 4-10
• HP Argentina (established 1967) improves since government changes privatize industries and open borders. 11-13
• Lee Ting named new managing director of Geographic Operations. 14-16
• Photo essay of Connecticut Children’s Medical Center and HP equipment. 18-21
• HP Turkey employee, Aysel Ozal, is first HP country general manager. 22-23
• Dr. Cyberspace discusses e-mail issues. 24-25
• Lew Platt discusses new profit-sharing formula. 26-27
• HP equipment appears in movie “The Associate” with Whoopi Goldberg. 28
• Hewlett visits Europe. 29
• HP booth attracts attendees of CeBit Home 1996 trade show in Boblingen, Germany. 29
• Junior Achievement HP Global Business Challenge won by Russian team. 30
• Mechanical Design Division becomes subsidiary. 30
• Third-quarter earnings down 26 percent; revenue up 18. 30
• HP named one of the 100 best-managed companies in the world according to Industry Week magazine. 31

January-February 1995 HP Teams Up with the Celtics

• HP launches ergonomics program to cut injuries in the workplace. 4-7
• HP joins forces with the Boston Celtics basketball team in a sports-marketing relationship. 8-10
• WCSO (Worldwide Customer Support Operations) launches new services spawned by migration to open systems, selective outsourcing, mission-critical support, asset management, service. (offshoring) 11-13
• Samsung Hewlett-Packard, Seoul, South Korea, had record-setting year despite changes in N. Korea. 14-17
• Why HP’s foreign-service employees (FSEs) give up comforts of home, take risks to work abroad; stories of John Toppel, Steve Paolini, Kanji Yamada, Nick Rossiter. 18-21
• Medical Products Group engineer Teddy Johnson experiments with seed germination in space. 22-23
• Ellen Harris writes about leaving Waltham, Mass., for the move to Andover, Penn. 24
• New employee purchase program plan, buying HP products at employee discount price. 25
• Lew Platt discusses improving customer satisfaction. 26-27
• Colorado Springs funds Smithsonian’s Hands-on-Minds-on Science series; experiment on pollination with bee-on-a-stick. 29
• Louis and Jo Joy publish “Frontline Teamwork.” 29
• InkJet Business Unit, Corvallis, has Kazoo Marching Band. 29
• HP helps fund Soda Hall, UC-Berkeley. 30
• Nurses attend first HP International Health Conference. 31
• HP Basic Research Institute in Mathematical Sciences (BRIMS) formed in Cambridge, UK. 31
• HP taking part in two Advanced Research Projects Agency (ARPA) research efforts; Silicon Video to develop flat-panel displays; consortium led by the Integrated Circuit Business Division will create new packaging for attaching ICs to printed circuit boards. 31
• Medical Products Group and Ohmeda create alliance to develop, sell and service anesthesia delivery systems, patient monitoring systems and other products. 31
• Measurement Systems Organization signs agreement with Affymetic to jointly develop and market a DNA analysis system. 31

March-April 1995 Where Do I Go from Here?

• Where is your career headed — self-reliance, change, and work skills. 4-6
• HP diversity, affirmative action in Europe. 7-9
• Dave Packard book “The HP Way” published. 10-11
• International I.Q. quiz tests your global knowledge. 12-13
• Barcelona, Spain, division goes from 35 employees and one product in 1985 to 800 employees and 12 products now. 14-17
• The first all-women crew in America’s Cup race sponsored in part by HP. 18-19
• HP equipment used by Conservation International to help save rain forest. 20-21
• HP people in Kobe, Japan, describe the recent earthquake. 22-23
• Interview with James Collins co-author of “Built to Last – Successful Habits of Visionary Companies,” which includes HP. 24-25
• Lew Platt discusses employee continuing education. 27-28
• 1994 President’s Quality Award winners announced. 29
• Lew Platt is on cover of “Business Week.” 30

May-June 1995 A Touching Experience

• Customer support and the DeskJet paper-feed problem fix. 4-6
• Doug Carnahan head of Measurement Systems Organization (MSO) looks at new markets. 7-9
• Commercial Systems Division learns about customer focus after complaints about HP 3000 and plummeting orders. 10-13
• Monterey Bay Aquarium, with HP support, opened in 1984; Vectra PCs provide life-support system. 14-17
• Retired HP employees volunteer in the community. 18-20
• Lew Platt discusses elimination of site business reviews. 21
• HP engineer Ken Jessen writes books about strange fact in Colorado’s history. 22-23
• Stock split explanation and history. 24-25
• Product fair for HP employees and their families in Indianapolis. 28
• HP helps in G7 conference information technology demos. 28
• Packard and Hewlett win Lemelson/MIT Lifetime Achievement Award. 29
• Burrowing owls (federal and state protected species) live in Communications Components Division parking lot in Newark, Calif. 30
• Judge Lance Ito (of O.J. Simpson trial) sends LaserJet printer to HP for repair. 31
• HP announces joint ventures with Eastman Kodak, AT&T, NEC, Northern Telecom, Hitachi, Motorola. 31
• HP, Stanford Linear Accelerator Center (SLAC) sign cooperative research agreement. 31

July-August 1995 Northern Exposure

• HP 9000 and NetServer LM help link Nunamiut, Alaska, school children. 4-7
• HP’s No.1 current products and services rankings and ratings. 9-12
• Kobe, Japan, recovers after the January earthquake. 13-14
• Video Communications Division (VID) at National Association of Broadcasters annual meeting. 15-17
• HP adopts new internal communications software cc:Mail for OpenMail (replaces HPDesk). 18-19
• Grant Smith, HP program manager, crafts armor for Renaissance Faire. 20-22
• Interview with HP board member, Shirley Hufstedler, first woman on the board. (women) 24-25
• Lew Platt discusses monthly visits to HP Labs. 26-27
• Cathy Williams, APG program manager, carries school “travel mate.” 28
• HP Rockville, Md., hosts minority students at HP Day. (diversity) 29
• “HP Way” book signing at Stanford University Book Store. 29
• FBI in Oklahoma bombing investigation use HP calculators and palmtops. 29
• Asia Pacific Quality convention in Korea. 30
• HP manufacturing divisions in UK recognized with Queen’s Award for Export Achievement. 30
• Second-quarter revenue up 19 percent. 30
• Medical Products Group (MPG) in Andover, Mass., subsidizes Back-up Care Camp. 30

September-October 1995

• Employee self-reliance and continuing education is the key to promotion at HP; 10 tips for self-reliance. 4-9
• HP employees link students to the Internet, K-12 education. 8-9
• Rick Belluzzo heads HP’s new Computer Organization. 10-12
• HP marketing engineer questions HP customer satisfaction metrics. 13
• Palo Alto Fabrication Center closes; Redwood building first HP built and owned; sheet metal shop, cable fabrication operation, plastic molding businesses sold. 14-17
• Workforce diversity is a business imperative; employee minorities form employee network groups. 18-21
• Cathy Lipe teaches reading, grade-school literacy programs. 22-23
• David Price discusses woes of business travel. 24-25
• Lew Platt discusses being a global company. 27-28
• Artist Christo wraps Berlin’s Reichstag in silver fabric. 29
• HP employees in Switzerland gather for European Watersport Weekend near Geneva. 29
• Hewlett and Packard honored at Computerworld Smithsonian Awards program. 30
• HP Germany and Betz International found LGI Logistics Group International to handle logistic at Boblingen site. 30
• HP and Merix Corp. sign memorandum of understanding for Merix to buy certain assets of the Loveland (Colorado) printed circuit operation. 30
• Four Pi, HP’s wholly owned subsidiary, moving to Loveland. 30
• HP transferring 5965B infrared detector technology to Bio-Rad Inc.’s Digilab Division. 30
• HP in China for a decade. 31
• Analytical Products Group signs joint venture agreement with
• Shanghai Analytical Instrument Factory (SAIF). 31
• HP selects site at Barnhall, Leixlip, Ireland, to build inkjet cartridge plant. 31
• HP establishes wholly owned subsidiary in Bogata, Columbia. 31

November-December 1995 How Safe Are You at Work?

• HP Labs gets HP grant to fund 12 grass-roots research projects to make Labs the World’s Best Industrial Lab (WBIRL). 4-7
• HP launches corporate program to educate about workplace safety; statistics show violence number one cause of death on the job for women. 8-10
• HP Poland established 1991 and turns socialist country into capitalist success. 11-13
• HP dedicates Atlanta Business Center, the largest HP building. 14-17
• HP Australia Telecommunications Operation (ATO) helps country on information superhighway; develops test equipment for high-speed, broadband telecommunications networks. 18-20
• HP traveling museum of inkjet printing technology begins in Corvallis, Oregon. 21
• HP employees rejuvenate Houston-area affiliate of Candlelighters Childhood Cancer Foundation. 22-23
• New Measure feature “Ask Dr. Cyberspace” offers tips on surfing world wide web. 24
• Putting the HP Way to the test during closing of an operation; downsizing, relocation, VSI (voluntary severance incentive). 25-26
• Lew Platt discusses 1995 CEO “Hoshin” goals and business fundamentals. 28-29
• “Magellan,” HP futuristic video, uses 3D graphics to show how to beat competitors introduction. 30
• New Computer Systems Organization formed. 30
• HP acquires Convex Computer Corp. in Texas. 30
• China Hewlett-Packard supports Conference on Women. 31
• Communications Test Solutions Group formed. 31
• IPG (Inkjet Products Group) forms Asia Pacific Business Unit. 31
• HP, Novell, The Santa Cruz Operation alliance to deliver UNIX operating system. 31

January-February 1994 TMO’s Turnaround

• Ned Barnholt, general manager and vice president of HP’s oldest business, Test & Measurement Organization (TMO), transforms it to capitalize on growing communications industry; TMO grew 4 percent last year in difficult economy. 4-7
• John Minck discusses TMO history, Stanford Park Division. 8-9
• Open Line employee survey measures opinions and attitudes; Lew Platt’s goal is to reassert HP’s leadership as an “employer of choice.” 10-13
• New products include HP OmniBook, HP 3D capillary electrophoresis; Openview network management software; X stations; DeskJet 1200 printers; HLMA-CP00 LED lamp; SS7 network monitoring system; VidJet printer; 75000 broadband network test system; 8300 digital IC test system; DesignJet 650C plotter. 14-17
• Organization chart. (insert)
• Indiana University Sports Medicine Drug Testing Lab uses HP analytical equipment. 18-19
• Pros and cons of employee drug testing. 20-21
• HP-5LX palmtop computer runs Mirical Corp.’s Personal Food Analyst software. 22-23
• HP equipment inside Biosphere 2. 24-25
• Lew Platt discusses President’s Quality Award; photo celebrating the sale of 20 millionth printer with Dick Hackborn and Rick Belluzzo at COMDEX computer show in Las Vegas. 27
• Women in Europe conference workshops tackle tough issues such as glass door, career development, balancing work and family. 28
• Building 40 demolished, Cupertino, Calif., former home of Data Systems Division. 28
• Palo Alto board game “AltoOpoly” includes HP. 29
• HP donates $2.65 million in cash and equipment to MIT Media Lab. 29
• HP printers donated to Smithsonian Computers, Information and Society Collection. 29
• HP cuts chemical releases in U.S. by 24 percent from 1991-92. 31

March-April 1994 HP Challenges the Competition

• HP’s top competitors in each of its major businesses include Canon, Lexmark, Compaq, IBM, Sun, DEC, Spacelabs Medical, Emtek Healthcare Systems, Acuson, Toshiba, NEC, AT&T, Tektronix, Advantest, Teradyne, Perkin Elmer, Thermo Instrument Systems, Millipore; profiles of competitor companies are listed. 4-11
• Barney Oliver, HP technology chief, contributes to NASA Ames Research Center’s Search for ExtraTerrestrial Intelligence (SETI) project. 12-14
• HP Auckland, New Zealand, orders top $30 million. 15-17
• Lawrence Lowe, from HP division in Scotland, helps develop the telecommunications infrastructure in China. 18-19
• President’s Quality Award winners announced. 20-21
• Swiss banking industry upgrades with HP workstations. 22-23
• United Dairy Farmers (UDF), a 215-unit convenience store chain headquartered in Cincinnati, uses HP PCs. 24-25
• HP UK employee adopts child with help of HP Brazil network. 28
• Lew Platt reviews 1993, an “exhilarating and exhausting” year. 29
• 78-foot root removed from HP Sunnyvale storm drain. 30
• Bob Wayman, executive vice president, quote about predicting the future. 30
• Effects on HP of the Jan. 17 Los Angeles earthquake. 31
• HP Labs Science Center formed at Technion-Israel Institute of Technology in Haifa Israel. 31
• First-quarter net revenue up 24 percent, earnings up 41. 31
• HP acquires Biomolecular Separations, Inc. and forms joint venture with Taligent; agreements with Pacific Telesis, Telecommunications, Inc., Bell SYGMA, Nokia Telecommunications. 31

May-June 1994 School Days HP Style

• Online services of electronic superhighway are discussed, including e-mail, Internet, business tools. 4-7
• HP’s electronic mail link has traffic of 5 million messages a year. 8-9
• Singapore’s technological vision as “Intelligent Island” positions itself to become one of first countries to establish nationwide information infrastructure. 10-12
• HP-Zurich’s Stephan Bollinger stars in “Space Dream,” musical. 13-15
• Santa Rosa school district establishes worksite grade school at HP Santa Rosa, Calif. 16-19
• Former employee Greg Piburn contrasts employees and consultants and the consultant’s mindset. 20-21
• Employee statistical profile of 96,000 HP people; 59,000 in U.S. and Canada, 20,000 in Europe, 14,600 in Asia and 2500 in Latin America. 22-23
• HP Vietnamese-American reflects on the Vietnamese war, embargoes and doing business in Vietnam. 24
• Lew Platt discusses employment security, that it’s an HP objective, not a guarantee. 26-27
• HP hosts African-American Student’s Day for 125 high school students from San Jose. (diversity) 28
• Meaning of HP “overtaking” DEC is mistranslated to “takeover” in Russian article. 28
• Jim Hall of Boise, Idaho, Printer Division wins “Design News” annual quality award for LaserJet printer. 29

July-August 1994 The Sweet Smell of Success

• YHP, HP’s Japanese subsidiary, thrives despite downturn in Japan’s economy. 4-8
• Mass Storage Group (MSG) “world-beating” products include tape, disk drives, optical products; storage products becoming more visible; MSG sells to all major manufacturers and resellers. 9-11
• Gary Eichhorn, vice president of Workstation Systems Group, discusses strategy. 12-14
• HP provides analytical products at France’s Advanced Institute for Perfume, Cosmetics and Food Flavoring. 15
• HP interactive television products include remote-control devices and set-top boxes that consumers use to interact with televisions. 18-20
• Medical graduates receive HP’s “Top Grad” award and HP Rappaport-Sprague stethoscope. 21
• HP’s Phil Yastrow builds water-skiing lakes. 22-24
• Chris Huggins discusses contractors versus employees in response to Lew Platt’s article (Measure, May-June, 1994) about job security. 26
• Lew Platt discusses 1994 business fundamentals: 1. Customer satisfaction, 2. Total Quality Management, 3. Software product quality, 4. Hardware product quality, 5. ISO 90006. U.S. minority-business program, 7.
• Product-generation process; performance reviews. 9
• Injury/illness prevention. 10
• Product stewardship, Worldwide Environmental Health and Safety (EHS) audits. 27-28
• HP participates in second annual “Take Our Daughters to Work Day.” 29
• Eastern Professional Women’s Conference meets in Andover, Mass. 29
• Jim White works with disabled students in computer-aided design class. 31
• Second-quarter revenue up 23 percent, orders up 19. 30
• HP and Intel have joint R&D project. 31
• HP acquires CaLan Inc., leading supplier of cable TV test, measurement and monitoring systems. 31
• HP couple marries in Safeway supermarket. 31

September-October 1994 When the Office Hits the Road

• HP workplace changes regarding telecommuting; typical HP telecommuter is described; flexible office situation almost always improves productivity; other benefits listed along with new terminology and must-have home office equipment. 4-8
• Test and measurement field engineers support “maquiladoras” customers (factories that line the Mexican border). 9-11
• Annual report explained: financial performance, accounting terms, order, sale, ROA (return on assets), earnings, cost of goods sold, cost of sales, operating expenses, operating profit, net profit. 12-13
• HP Canada opened its first office in Montreal, Quebec, in 1961; now has 27 sites in Canada. 14-17
• TestBook, a custom instrument from Integrated Systems Division, accelerates vehicle repairs, automobile test. 18-20
• San Diego Division’s manager Raj Kirpalani has trust and respect of coworkers. 21-23
• Boise employee Jim Haberkorn talks about losing his job to offshoring. 24-25
• Lew Platt discusses avoiding complacency, open communications, investment in long term R&D. 27
• HP Italy celebrates 10th anniversary of InkJet and LaserJet products and 10 millionth sale of each with product. 28
• Asian Business magazine carries HP cover every issue. 28
• Research Library celebrates more than 40 years of service. 29
• HP ranks 19 in Fortune 500 list (460 in 1962). 29
• HP runner Brian Purcell competes in marathon in Japan. 30
• HP McMinnville’s Nancy Forman saves a fellow airline passenger. 31
• New products include 200LX, OmniBook 530, HP G2025A, Fibre channel/9000 network. 31
• HPA2882A flat panel display wins design awards. 31

November-December 1994 A Nice Place for a Bit of a Giggle

• Computer Systems Organization (CSO) strives to improve its order-fulfillment record; costs reduced 30 percent, cycle time reduced from 60 to 20 days. 4-8
• Boddington Group, a UK brewery, uses HP 9000 business computer and open-systems platform. 9-11
• HP no longer a place where every division is a self-contained mini-company; HP outsourcing manufacturing (core competencies). (offshoring) 12-14
• Caledonian MacBrayne, a Scottish car and passenger ferry company, uses HP 3000 computer system. 15-19
• HP CEO “Hoshin” goals for 1995 include focus on consistent financial performance, solving customer problems and reasserting HP’s leadership as the best place to work. 20
• Midwestern scavenger finds functional 1520A patient monitoring device and arranges donation of HP medical equipment to Slovakia. 21
• Al Dossola, head of HP Credit Union since its beginning in 1969, retires after 25 years. 22-23
• SKD Spokane (Washington) Division transitions from defense to commercial businesses. 24
• President Lew Platt discusses CEO “Hoshin” goals. 26-27
• Drexel University engineering lab uses HP equipment. 28
• Camera lost in Hachioji, Japan, returned to owner. 28
• Synergies video shows HP technologies and equipment in future. 29
• Executive car wax gives proceeds to United Way. 29

January-February 1993 New Ways to Work

• Measure magazine celebrates its 30th anniversary. 3
• Interview with Bob Wayman, executive vice president, discusses personnel and finance. 4-7
• Milton Moscowitz, business author, comments on HP and that it’s not the same company. 8-9
• Innovative solution to work demands highlights new ways to work, including self-managed work teams, alternative schedules, telecommuting, job-sharing. 10-14
• Customer Caterpillar Inc. uses HP 9000 and Test Development Environment to ensure quality. 13-17
• HP Singapore’s Karen Seet is hospice volunteer. 18-20
• New products include HP SONOS intravascular imaging; HP G100A protein sequencing, analytical; HP DeskJet 550C color and black white printer; HDMP-1000 gigabit-link silicon chip; HP LaserJet 4 printer; HP Vectra 486N PC desktop personal computer; HP 8133A 3-GHz pulse generator, measures integrated circuits and boards; HP Apollo 9000 series 700 workstations based on PA-7100; HP 75000 Model HD2000 data-acquisition system; HP 1642A data-acquisition card for modular HP16500 series logic-analysis system. 22-23
• Employee’s personal experience with HP medical equipment. 24
• Lew Platt’s “Hoshin” (Japanese terms for “breakthrough” is systematic planning process) goals for 1993. 25-26
• Momoko Sekiya, YHP, marries photographer who worked with her on HP “One Day” project in Japan, in 1988. 27
• Harvard’s Dunster House gets HP workstation/advanced learning center courtesy of Walter Hewlett. 28
• HP Avondale moves to Wilmington, Delaware, and is named Little Falls Operation. 29
• HP Spain raises money for aid to Somalia medical organization, help for Bosnia. 30
• Fourth-quarter net revenue up 13 percent, orders up 20. 30
• Purchasing magazine awards procurement team. 31
• Telecommunications Systems Business Unit (TSBU) formed. 31
• HP announces joint venture with Ericsson to develop network-management systems for telecom industry. 31

March-April 1993 Clearing the Way for Results

• Improving order-fulfillment process is high priority for 1993. 3-7
• HP scholarship program effort by employees encourages other employees’ kids to go to college. 8-9
• Colorado Springs Division transfers engineering responsibility to CHP, Beijing. 10-11
• Former employee and Baldrige Award recipient Bruce Woolpert discusses HP. 12-13
• Malaysia 1972-present, sites in Penang, Kuala Lumpur. 14-18
• Employees talk about xenophobia (fear/hatred of foreigners) in Germany. 19
• Crossword puzzle challenges employees about Measure history. 20-21
• Resolution enhancement technology, RET, for LaserJet printers, Charles Tung innovation. 22-24
• Lew Platt discusses HP way. 26-27
• HP disabled musicians part of Easy Access band. 28
• HP wins Personnel Journal award for human-resource management. 28
• HP Press has two new publishing partners: Prentice-Hall and Random House. 29
• First-quarter revenue up 18 percent, orders up 24. 29
• Employee’s fractal art published on calendar and cards. 30
• HP named in “The 100 Best Companies to Work for in America” by authors Milton Moscowitz and Robert Levering. 30
• Field operations in Western Hemisphere, NAFO, changes to Americas Operations, which will include the Latin America part of Intercon; Asia Pacific to one geographic organization. 31

May-June 1993 Facing Change

• Discussion of change and what happens when jobs are relocated; terminated employees in transition. 3-7
• U.S. semiconductor manufacturers and U.S. government join forces in SEMATECH, Austin, Texas, to strengthen industry competitiveness. 8-10
• HP in Russia and Packard’s Initiative training program; Herb Blomquist director, International Contract Programming group, ICP. 11-13
• HP’s community service objectives include programs that donate to universities, reuse and recycle programs, and encouraging employee involvement. 16-19
• Program gives R&D engineers a technical track (rather than management track) to advance careers. 20-21
• Julie Ryan, New Jersey Division, advances from secretary to manager. 22-24
• HP people help Baltimore woman whose HP husband was murdered in 1992. 25
• Lew Platt discusses managing change. 26-27
• John Young becomes CEO of Smart Valley Inc., nonprofit formed to link all segments of Silicon Valley. 28
• HP employee Bob Reynard vacation spent with volunteers in Overseas Cooperative Assistance in Russia teaching farmers how to use computers. 28
• HP gives grant to San Francisco Ballet and Opera. 29
• HP equipment outfits mobile science for high school students in Los Angeles area. 29
• HP ranks 24 on Fortune 500 list. 29
• Stanford Park Division becomes Video Communications Division
• (VID). 31
• HP acquires Four Pi Systems Corp., manufacturer of automated process test systems. 31

July-August 1993 Environmental Victories

• Emphasis on decentralized decision-making in the 1990s. 3-6
• HP’s new laser-printer manufacturing facility in Italy gears up. 7-9
• Alan Bickell, international operations, talks about managing international operations. 10-13
• Measure editors review highlights at 30-year anniversary. 14-15
• New environmental program, “product stewardship,” formed to prevent harm to health, safety and ecology caused by any HP product. 16-19
• HP employee, Binh Rybacki, returns to Vietnam on humanitarian mission. 20-22
• Ben Holmes, manager of medical products group, comments on health care reform and costs. 23
• Barb Triol wins “Catalyst for Organizational Change” award at Technical Women’s Conference. 24
• Lew Platt discusses most-asked questions. 27
• HP executives don Australian gear in Melbourne. 28
• Stuffed bunnies collected by Worldwide Customer Support Operations and Finance and Remarketing Division for local police officers to give to children. 28
• HP participates in Geneva’s Chamber of Commerce event. 29
• Attorney Rand Newman writes mystery novel. 29
• Kittyhawk public relations campaign wins Silver Anvil award. 30
• Second-quarter revenue exceeds $5 billion. 30
• Job Resource Center in Corvallis employs developmentally disabled. 31
• HP buys BT&D Technologies Ltd. 31
• New products include HP Omnibook 300, smallest and lightest PC on market. 31

September-October 1993 High-Tech Passage to India

• Enormous revolutions in measurement, computation and communications and what it means for the future. 3-6
• Analytical leaves Avondale, Penn., and the impact of the largest employer leaving town. 7-9
• Cort Van Rensselaer (longest-service employee, 45 years) and Arnold Stauffer (started HP’s first operations in Europe) retire. 11
• Importance of backing up data and insurance; Common Operating Environments (COE) allows HP users to communicate more effectively. 12-13
• HP’s launched joint venture with India company in 1970; since 1989, HP’s presence in India has grown to 190-employee office in New Delhi and subsidiary in Bangalore. 14-16
• Wim Roelandts discusses Computer Systems Organization (CSO). 18-21
• Employee Jim Hines talks about need to get back some of the historical HP culture. 22
• HP’s Danette Taggart visits China for technical information exchange; Women in Computers and Data Processing delegation. 23-25
• Lew Platt discusses need for more diversity. 26-27
• Requirements are listed for HP President’s Quality Award. 28
• HP wins 14 honors at Hong Kong Top Quality Control (TQC) convention. 29
• HP recognized by Children Now for equipment grants to California schools. 29
• Retrospective of the late Norm Neely’s contributions to HP. 30
• Yokogawa Electric Corp. plans museum of measurement technology, which will include exhibits from HP Archives. 31
• Mark S. Lundstrom, professor of engineering at Purdue, wins Frederick Emmons Terman Award. 31
• Solectron purchases process technology associated with the printed circuit division of Lake Stevens Instrument Division. 31
• HP products certified by EPA for saving energy (by going into low-power standby mode when inactive) can display “Energy Star” logo. 31

November-December 1993 Dave Says Goodbye

• Co-founder Dave Packard retires after 54 years of leadership. 3-6
• Lew Platt calls for more improvement in percentage of women and minorities in management jobs and above; Platt shocked by overt acts of discrimination. (diversity) 7-9
• DeskManager, HP’s e-mail system, is 10 years old. 10-11
• HP backs North American Free Trade Agreement (NAFTA) with Canada and Mexico. 12-13
• Weyerhauser, world’s largest forest-products company, picks HP’s Apollo 9000 computer to move to open-systems computing. 14-17
• Bill Terry, embodiment of HP Way and one of HP’s highest ranking managers, retires. 18-20
• Kazunori Santa, YHP customer support engineer, talks about his famous last name. 21-23
• HP employees give Measure high marks on most survey questions. 24-25
• Lew Platt discusses Hoshin planning goals: increasing profit, improving order fulfillment, reasserting HP’s leadership as the best place to work (HP Way). 26-27
• 10 millionth HP LaserJet printer manufactured. 28
• HP Singapore holds annual TechQuiz contest; 13 junior colleges compete for $70,000 of HP equipment. 28
• Lew Platt wears Jim Willards shoes in Loveland Colo. 29
• Two HP Apollo model 710 workstations donated to Australian Koala Foundation. 29
• HP sponsors City Year in Boston. 29
• Marty Poniatowski’s HP Press book on HP-UX a bestseller. 30
• Rescue greyhounds make good pets. 31
• HP acquires EEsof Inc. 31

January-February 1992 HP: A Movable Feast

• HP and the stock market, and how Wall Street analysts view financial results; trading terms defined. 3-6
• HP test equipment used on Discovery space shuttle. 7-10
• HP reduces use of chlorofluorocarbons by 67 percent. 11
• Telecom ’91 is important showcase for HP’s telecommunications products. 12-15
• Taco Bell automates using HP Vectra personal computers, software, printers. 16-19
• HP’s Exeter Computer Manufacturing Operation (ECMO) in Exeter, N.H., makes transition into part of a global company. 20-22
• HP employees’ experiences in international business etiquette, multicultural communication. (diversity) 23-26
• John Young discusses profit and process improvement. 27-28
• HP ads appear on Singapore buses. 29
• Fourth-quarter net revenue up 7 percent. 30
• Egon Loebner, HP Labs scientist, dies of cancer. 31
• HP acquires Avantek Inc. of Santa Clara. 31

March-April 1992 A Night at the Opera

• Roseville, NOVA, manufacturing/engineering team reduce costs; efficiency within Systems Technology Division HP 9000, 3000 computer business systems and servers. 3-5
• Interview with Ned Barnholt, vice president of Test and Measurement, discusses communications and information processing opportunities. 6-10
• HP China employees talk about factors in reunifying China. 11-13
• Employee photos from around the world. 14-17
• Len Cutler “Father Time” biography and the history of HP’s atomic clock. 18-20
• Experiences and challenges of HP’s International Sales Branch in 75 countries. 22-25
• John Young talks about direction for the ’90s. 26-27
• HP cardiac ultrasound unit given to St Petersburg, Russia, children’s hospital. 28
• HP engineer to represent Junior Achievement delegation to USSR. 28
• HP-75C portable computer used since 1984 by marine scientist. 29
• Yokogawa Technology Museum displays products from HP Archive’s historical product collection. 30
• Condolezza Rice and Thomas Everhart elected to board. 30
• HP-35 first scientific pocket calculator celebrates 20th anniversary. 31
• HP and Novell announce strategic relationship to develop NetWare operating system. 31
• New products include new model of Apollo 9000 computer, ultrabright amber LEDs, modular oscilloscope. 31

May-June 1992 Taking a Bite out of the Apple Market

• HP peripherals, printers and scanners for Macintosh users help HP compete with Apple; products from both companies are compared. 3-5
• Four HP plants show how to improve quality: Boise, Idaho; Roseville, Calif.; UK; Penang, Malaysia; company’s quality improvement plan. 6-9
• HP funds foundation to administer Malcolm Baldridge National Quality Award; award is most coveted by American companies. 10-12
• HP’s European Business Partners are important link to users of HP computer products. 13-15
• HP priorities and directions for the 1990s — mission, purpose statement, electronic information highway utility, information utility and appliances. (insert)
• Santa Rosa, Microwave Technology Division, and Rohnert Park, Microwave Instrument Division and the Printed Circuit Assembly Center are featured. 17-20
• Eagle project to streamline order-fulfillment processes. 21-23
• Barb Stinnett, sales rep, breaks quota. 24-26
• John Young discusses quality program. 27-28
• Employees go dumpster diving to check on recycling program at Fort Collins, Colo. 29
• Partnership Academies program builds academic and vocational skills of area high school students. 29
• OML software on HP9000 Series 720 workstation demonstrated to England’s Prime Minister John Major. 30
• YEC and HP form Yokogawa Analytical Systems (YAN). 30
• HP 3000 Series 900 used to manage parole records for California Department of Corrections. 31

July-August 1992 90,000 Employees Can’t Be Wrong

• Management, balancing people needs with business needs. 3-6
• Employee survey, “If I could change one thing at HP,” conducted every two years. 8-10
• 1989 Loma Prieta earthquake activates new preparedness programs at HP. 11-12
• HP real estate philosophy changes; company trimming its holdings for last three years. 13-15
• YHP holds open house in new facility in Kobe, Japan. 16-18
• “Benchmarking” defined as comparing functional processes to perceived “best in class” companies to make improvements in effectiveness and efficiency. 20-22
• UK employees commission “Goldfinger” rose to be bred for HP’s 50th anniversary; royalties go to charity. 23
• Bob Boniface, retired executive vice president and board member, biography; Mary Tyler Moore poses with him in 1962 Wescon ad. 24-26
• John Young discusses importance of people and leadership. 27
• HP 110 portable PC run over by cars and still works. 28
• HP ranks fourth in Money magazine survey of employee benefits. 28
• HP makes $150,000 pledge to National Public Radio. 28
• HP workstations used in designing Olympic dormitory in Barcelona. 29
• HP volunteerism and philanthropy after Guadalajara explosion. 30
• Information Architecture Group dispersed. 30
• North American Field Operations (NAFO) reduces sales regions from five to four. 30
• Second-quarter net earnings up 40 percent, net revenue up 12. 30
• New products include HP 3000s and HP 9000s, Kittyhawk disk, HP FAX 200, 310, HP 83731A synthesized signal generator, HP Acoustic Quantification technology. 31

September – October 1992 An Eye on the Future

• HP solicits customer suggestions. 3-6
• Customer satisfaction, toll-free telephone response center for 24-hour support. 7-8
• Interview with John Young. 9-13
• Dean Morton, chief operating officer, reflects on his 32-year career at HP. 14-16
• Two HP employees competing in 1992 Summer Olympics in Barcelona; HP drug testing equipment is used. 18-20
• HP has 5 percent of Japanese optoelectronics and microwave components market, LEDs, and sees opportunity for growth; components design center, Tokyo. 21-24
• Europe’s Nordic territory used to test distributed headquarters management model. 25
• Mainframes-as-dinosaurs ad campaign promotes HP business computer systems. 29
• HP Hong Kong team competes in Chinese dragon boat races. 29
• John Young, president and CEO, announces plan to retire. 30
• Third-quarter net revenue up 15 percent, net earnings down 1 percent. 30
• HP Edisa, subsidiary in Brazil, touts environmental preservation. 31
• HP assumes ownership of Magyarorszag Kft. subsidiary in Hungary. 31

November-December 1992 Getting to the Meat of the Problem

• HP’s efforts to consolidate its data centers save millions of dollars. 3-7
• Vancouver Division makes DeskJet printers, which have become world’s best-selling printers. 8-10
• HP Spain Medical Products Group works with INSALUD, the agency which coordinates regional health-care services. 11-13
• HP gas chromatographs help Armour Swift-Eckrich become a leader in food technology. 14-17
• Corporate organization chart. (insert)
• College recruiting important to fresh ideas at HP. 18-20
• Ron Glass, Montana systems-support engineer, maintains HP equipment across state. 22-24
• HP Taiwan’s environmental program adopts Tatun Natural Park. 25
• New HP president and CEO, Lew Platt, introduces himself. 26-27
• HP donates money and equipment to Hurricane Andrew relief in Fla. 28
• HP volunteers use Legos to design buildings in K-12 science-in-school program. 29
• HP acquires Texas Instruments. 29
• HP Singapore holds Family Day. 30
• Working Mother magazine rates HP in top 100 companies. 30
• HP’s Marv Patterson writes book “Accelerating Innovation.” 31
• HP acquires Colorado Memory Systems. 31
• To improve profitability, HP announces Voluntary Severance Incentive program; 220 former Avantek employees laid off. 31

January-February 1991 Targeting the Future: HP Labs’ 25th Year

• HP Labs celebrates 25th anniversary and mission of long-range technological exploration and development in collaboration with product organizations; new products account for most of HP sales. 3-9
• HP’s Advanced Manufacturing Systems Operation (AMSO) develops “electronic toolbox” -– the Service Bay Diagnostic System (SBDS)– for Ford. 10-14
• Holdings of HP archives are described. 15-18
• Technology Center of Silicon Valley houses history and technology of Silicon Valley. 19-21
• Jim Hanley of HP Asia Pacific workstation group collects carvings from New Guinea. 23-24
• HP’s views on changing and adapting; five “C’s” of change-adept professionals: confidence, challenge, coping, counterbalance, creativity. 25-26
• John Young discusses progress of reorganization plan. 27-28
• HP awards of 1990 listed. 30
• Year-end net revenue up 6 percent, net earnings down 18. 30
• HP Labs engineer and 15 other women set Guiness record for biggest sky diving stack of women. 32

March-April 1991 HP Flexes its Training Muscle

• HP revamps and consolidates its training programs. 2-7
• Lew Platt, manager of the new computer Systems Organization discusses CSO goals; long-term goals focus on open systems, client/server environment; short-term goals to improve profitability, eliminate redundancy. 8-12
• HP’s NewWave office used by Britain’s Prince Edward at the Theatre Division Ltd. 13
• HP computers and peripherals used at Australia’s Argyle Diamond Mines. 14-17
• HP South Queensferry, Scotland, celebrates 25th anniversary. 18-21
• HP’s Donna Yeager named Disabled Person of the Year; other disabled employees featured. (diversity) 22-25
• John Young discusses commitment to R&D, time to market, break even time (BET). 27-28
• Information systems ROUTS, COMSYS replaced by BatchNet. 29
• Canadian Airlines International (CAIL) purchases 81 HP Vectras for computer-based training. 29
• HP Malaysia team honored for reducing defects in optoelectroinic lamps. 30
• Executive Committee created in 1974, HP’s primary policy-setting body, eliminated. 30
• New products include five business computer systems and servers. 31
• Vectras used in Helsinki, Finland, for analyzing the genetic traits of dairy cows. 32

May-June 1991 What Scares Sun, DEC and IBM?

• “Snakes” program is HP’s Apollo 9000 Series 700 workstation family to compete with other RISC workstation manufacturers. 3-8
• Dick Hackborn, executive vice president of Computer Products Organization, with HP 31 years and led laserjet printer business to top of market. 9-13
• HP employee, Claudia Davis, adopts Romanian child. 14-18
• YHP is key business partner of ORIX Rentec, Tokyo, largest equipment rental company in world. 21-23
• HP instrument steers Nissan racing cars. 24-26
• Dean Morton, chief operating officer, discusses progress of Quality Maturity System (QMS). 27-28
• Soldier uses HP-41C in Desert Storm. 29
• HP credit union sends Valentines to soldiers in Persian Gulf. 29
• Michael McGuire, MTS, HP Lab’s Printing Technology department book “An Eye For Fractals.” 29
• HP gives grants to UCLA for IC lab and computing resource center to Oregon State Univ. 30
• MPG, Medical Products Group, Andover and Waltham Mass., celebrate Black History Month. (diversity) 31
• Cultural and ethnic diversity celebration at HP San Jose, Calif. 32

July-August 1991 Brainstorming in Corvallis

• Open systems cooperative computing, NewWave software, is success with customers. 3-7
• HP’s efforts to protect environment and conserve/recycle are explained. 8-12
• HP Labs scientist, Jeanne Wiseman, recognized by 1991 HP Technical Women’s Conference for scientific contributions and community leadership. (women) 13-14
• Hewlett’s hobby is wildflower photography. 15-17
• Bill Wickes, Corvallis, is “father” of HP’s best-selling scientific calculators. 18-20
• HP-95LX palmtop computer is giant step for technology. 21-22
• Dick Alberding, executive vice president, retires after 33 years; as head of Marketing and International Sector, he helped put “global” in HP lexicon. 24-26
• John Young discusses managing practices and open door policy. 27-28
• HP gets awards from Spain and China. 29
• HP opens subsidiary in Prague, Czechoslovakia. 29
• HP Canada’s grants advanced computing lab to school for blind. 30
• HP sponsors cooperative study program with Univ. of Cincinnati to design chromatography lab of future. 31
• Customer’s cat gets tail caught in HP laserjet printer. 32

September-October 1991 Medical Marvels of Monitor Moppets

• HP’s launched its 2116A computer 25 years ago; now computer products are two-thirds of company’s revenue. 3-6
• Computer Systems Policy Project (CSPP) comprised of 11 CEOs of top companies; they meet in Washington, DC, to discuss public-policy issues of industry-wide concern. 7
• New acquisitions and joint ventures include Idacom Telecom Division, Edmonton, Alberta Canada; HP & Controll Kft.; AOT Applied Optoelectronic Technology Operation; Edisa Informatica SA; HP Thailand Ltd., Bangkok; HP Ceskoslovensko spol.s.r.o.; HP Portugal S.A., Lisbon; Haupu Information Technology; HCL Hewlett-Packard Ltd.; Hewlett-Packard Polska; Intelligent Network Communication; Apollo Systems Division; Bergamo, Italy Hardcopy Operation; Quingdao Zhonghui Medical Products Ltd; India Manufacturing Operation; Hewlett-Packard Bilgisayar Ve Olcum Sistemleri. 8-11
• HP’s new elder care benefit introduced. 12-15
• Lucile Packard led planning for new Stanford children’s hospital. 16-19
• HP sponsor 24 professors to help earn Ph.D.s. 20-21
• HP uses relative ranking process to gauge employee performance. 22-23
• HP employee helps train dogs to help disabled: Canine Companions for Independence. 24-27
• John Young discusses HP Mexico 25-year success story. 29
• HP signs agreement with Moscow company, which will market and manufacture HP products. 30
• Four U.S. sales regions and Canadian sales region combine. 31

November-December 1991 The New Germany

• Fall of Berlin Wall and German reunification brings HP new opportunities. 3-7
• HP’s network of libraries are modern electronic information centers staff with trained consultants. 8-10
• John Doyle, executive vice-president and employee from 1956-1991, is Management by Walking Around (MBWA) originator in 1967. 12-14
• COLOS (conceptual learning of science project) software written by Zvonko Fazarinc uses computers to teach complex scientific principles in easy to understand ways. 15
• Federal Express uses HP Apollo 9000 computers to develop new FedEx system to monitor flight and truck planning, crew management, weather, maintenance. 16-19
• Buenaventura “Benny” Garcia, Spain, is competitive swimmer. 20-23
• John Young discusses changes that made 1991 tough year. 24-25
• Charles Babbage calculator rebuilt. 26
• HP equipment appears in movie “Terminator 2: Judgement Day.” 27
• HP Exeter Computer Manufacturing Operation (ECMO), Exeter, N.H., first to earn International Standards Organization (ISO) certification. 27
• Third-quarter net revenue up 8 percent, earnings up 20. 28
• “Real Life” advertising campaign features HP products used in every-day situations. 29
• New products in 1991 include HP 75000 model D20, HP FAX 300, HP SONOS 1500 echocardiography system, HP 8504A precision reflectometer, HP systems and servers, HP OpenView software, HP DeskJet 500J Japanese language printer, HP SCSI-2 disk drives, HP ORCA chemical analysis robot, HP RTAP 5.1 industrial automation enabler, HP DeskWriter C printer laser quality color printing, HP ScanJet IIc printer scanner. 30-31

January-February 1990 HP Gear Keeps Ferrari on Track

• HP manufacturing plant in Puerto Rico had 50 percent growth in shipments for two years. 3-7
• Ferrari automobile test equipment includes HP 1000 computers and color terminals. 8-11
• October 1989 Loma Prieta earthquake in Bay Area; HP buildings in Palo Alto suffered severe structural damage; HP earthquake preparedness efforts are explained, including creation of emergency response teams (ERTs) at each site. 12-15
• Colorado Springs site is highlighted. 16-19
• Corporate Design Center efforts to make logo and corporate identity uniform. 20-22
• Nancy Zawistowski, graphics hardware designer, films vintage WWII air shows in spare time. 25-27
• John Young discusses future challenges: global growth, customer satisfaction, work force 1990s, changing markets, R&D. 28-30
• Test and Measurement Group in Geneva launches demobus tour to Greece, Turkey and Middle East. 30
• Fourth-quarter sales up 25 percent, earnings up 1. 30
• NSS, Network Systems Sector, changes. 30
• New group formed, ING, Information Networks Group. 30
• New board game includes HP. 31
• New sales entities include Far East Region, India, Thailand. 31
• CMD adds Exeter, N.H., Computer Manufacturing Operation; Livingston, Scotland, formerly Apollo. 31
• HP Labs establishes science center at U. of Pisa, Italy. 31
• Hewlett receives honorary degree from U. of Bologna, Italy. 32

March-April 1990 HP and the Environment: A User’s Guide

• HP’s redeployment program is explained: enhanced early retirement, downsizing, workforce reduction (layoffs); changes due to overstaffing. 3-7
• Berlin Wall torn down; political and social reform in Eastern Europe has implications for HP, Czechoslovakia; reforms bring new business opportunities. 8-11
• HP and the Environment: A User’s Guide; tips to prevent pollution and conserve resources. 13-20
• HP holds European Ski/Race Games in France. 21-23
• Joe Oliverio, engineer, is a performing magician. 24-26
• John Young discusses environmental challenges for HP; managing human resources and workforce balancing. 27
• Fortune rates HP number one in computer category in annual corporate reputation survey. 28
• Rand Kruback, HP illustrator, creates cartoons about computer-related subjects. 29
• First-quarter sales up 17 percent, earnings down 2. 29
• HP named number one “most generous corporation” by Public Management Institute. 30
• 48SX is first calculator to interface with PCs. 31
• HP’s environmental considerations in buildings. 32

May-June 1990 Europe 1992: A Time for Flag-Waving

• Wildlife forensics lab uses HP analytical equipment to fight international trade in endangered species; crime labs recommended HP instruments such as gas chromatographs and mass spectrometers. 3-7
• NewWave software is HP’s version of “cooperative” computing based on open systems. 8-11
• HP Vectra computer used by National Car Rental for Smart Key system. 12
• HP opportunities with formation of united European Common Market in 1992. 13-20
• Packard founded Monterey Bay Aquarium Research Institute, MBARI, in 1987 to foster marine research. 21-23
• Ann Johannessen trains hospital personnel in use of HP medical equipment. 24-25
• John Young discusses open system software, NewWave. 29
• USSR students visit HP Geneva as part of Glasnost program. 30
• HP Labs establishes research lab in Tokyo. 30
• Apollo Scotland merges with South Queensferry. 30
• HP ranked 33 by Fortune, 49 by Forbes. 31
• HP’s visual user environment (VUE) icons make UNIX easier to use. 31
• HP’s brightest LEDs used in taillights of Lincoln Continental. 32

July-August 1990 Biosphere II: Living Inside a Terrarium

• Success in Latin America region marked by doubled sales in last two years; Mexico, Brazil, Venezuela, Argentina have enormous market potential. 3-7
• Use of voice mail enhances productivity. 9-10
• INTEREX (interchange and exchange of information), HP’s international users group; HP computer fan club. 11-13
• Biosphere II, in Oracle, Ariz., is two-year experiment in closed structure where researchers will study ecological systems; HP designed “nerve system” of computers, sensors, analytical and medical instruments to control and store data. 14-18
• Mark Johnson, HP mechanical engineer, teaches high school physics in Spokane, Wash. 19-21
• Esso Resources, Calgary, Canada, uses HP 48000 remote terminal, 3852 data acquisition system and 319 host computer to searches for gas, oil on Ice Island northeast of Alaska. 22-25
• John Young discusses customer satisfaction; surveys show improvement. 28
• HP Thailand holds grand opening ceremony, blessed by monk. 30
• HP Barcelona, Spain, ships first product. 30
• Second-quarter orders up 16 percent, earnings down 8. 30
• HP bicycle company exhibit at the Smithsonian; HP contributed $500,000 in support. 31
• HP and Actel to develop field-programmable gate arrays. 31

September-October 1990 HP and Education

• HP’s commitment to education throughout company’s history; new efforts include model K-12 program and university affairs program, in addition to scholarships, donations of equipment and cash, volunteer efforts, summer internships. 3-11
• Sales reps reunion brings together 10 of HP’s original reps. 12-13
• HP donates cash and equipment to Idaho bicycle race. 16-18
• HP’s human factors engineering addresses repetitive strain injuries (RSI). 20-21
• Jean-Francois Porret, HP Grenoble, France, is mountain climber. 24-26
• John Young discusses HP’s commitment to education. 27-28
• HP ICs and computer-generated drawings at Museum of Modern Art in New York. 29
• HP equipment used to train and employ people with spinal cord injuries. 29
• HP 9000 used on Australian icebreaker. 29
• Intercon restructures with new Asia Pacific organization and new Americas group. 30
• Open Systems Software Division formed to address HP-UX operating system. 30
• HP hosts Junior Achievement event. 30
• HP Canada acquires Idacom Electronics Ltd. 30
• New products include HP 3000, 9000 series 400, Pagewriter ECG. 31
• HP engineer plays organ at Stanford Theater. 32

November-December 1990 Tuning in to the Right Channel

• HP’s relationship with dealer sales channels accounts for a quarter of worldwide sales. 3-7
• Telephone-activated Benefits System (TABS) lets employees monitor benefits via the phone 24 hours/day. 8-9
• HP and Petite Ltd., one of England’s leading toy manufacturers, join forces to make typewriter; HP’s inkjet technology used. 10-12
• HP’s history of corporate philanthropy begins when Lucile Packard donates $5; HP ranks as one of most generous U.S. companies. 13-17
• Al Minter, sales, writes book on blacks working for predominantly white companies. (diversity) 19-21
• 10X program strives to reduce failure rates of HP products by 10 times. 22
• 1990 organization chart. 23-25
• John Young discusses organizational changes and restructuring. 26-27
• HP equipment used in Biosphere 2; eight biosphere researchers picked. 28
• HP 9000 model 375 aids in automated fingerprint-identification system. 28
• HP donates patient monitors to Romanian hospital. 29
• HP 9000 workstation helps students design car. 30
• Third-quarter orders up 9 percent, earnings down 5. 31
• New products include Apollo workstation 9000, HP SNA, HP 8751A network analyzer. 31