January – February 1999 HP Takes Steps to Preserve Art and Cultural History
- HP gas chromatographs and Vectra PCs assist Getty Conservation Institute to preserve art and cultural sites. 4-8
- Roseville recycling center recycles 3 million pounds of obsolete HP equipment each month. 9
- HP employee, Ron Gonzales, becomes first Latino mayor of San Jose, Calif. 10-11
- Coca-Cola and its brand equity is featured as a “Best of the Best.” 12-15
- HP Finland is country’s biggest IT vendor and testing ground for HP’s electronic business strategy. 16-18
- HP servers power Sharp Corp. in Osaka, Japan. 19-21
- Dr. Cyberspace lists favorite Web resources and results of employee survey of HP’s intranet site. 22-23
- Lew Platt discusses Computer Systems Policy Project, a group of CEOs from 13 hardware companies who discuss important trade and technology issues. 24-25
- John Doyle, executive vice president, talks about corporate objectives, the HP Way, hiring consultants. 26-27
- Vectra PCs help autistic children in Germany learn. 29
- HP product rollout at Madison Square Garden, NY, features 20 new products. 29
- HP library Web site makes reference resources available in one place. 30
- Over 300,000 shoppers/year buy equipment and supplies from HP’s Shopping Village Web site. 30
- HP’s intranet and Internet Web sites listed. 31
March-April 1999 Banking on the Future of the Formerly Poor
- Singapore Airlines is profiled as this issue’s “Best of the Best” companies for its customer service. 4-7
- HP and Motorola test Iridium of satellites and receivers provides worldwide telephone coverage. 8-10
- HP adopts one-to-one marketing strategy to identify profitable and unprofitable customers. 11
- Bob Wayman, CFO, discusses “Triple 5” challenge, which identifies three areas of expense control that will cut costs by 5 percent each. 14-17
- HP donates calculators to help microlenders with credit analyses; microlenders make small loans to people in developing countries in Asia-Pacific to break cycle of poverty. 18-21
- Julia Wirschborn transformed life as teen mom to HP marketing support technician. 22-23
- Dr. Cyberspace tells how HP entities will form single gateway to intranet. 24-25
- Lew Platt discusses President’s Club, sales, customer satisfaction. 26-27
- HP donates Jornada handheld PCs to Singapore girl’s school program. 29
- HP’s Y2K preparedness includes modified work schedules, limit on travel and internal meetings. 29
- Loveland “Trivia Bowl” raises money for nonprofits. 30
- Apollo consumer products to produce inkjet printers for under $100. 30
- Fortune ranks HP 18 in “Most Admired Companies in America”. 30
- HP’s African-American executives win Black Engineer of the Year awards. 31
- President’s Quality Awards. 31
May-June 1999 HP: Maybe It’s Time We Move to a Two-Car Garage
- Measure moves from print to online delivery. 2
- Lucent Technologies is profiled as a “Best of the Best Company”; Lucents spin-off from AT&T is model for HP and new company spin-off. 4-7
- HP launches print ad campaign to feature it’s E-services. 8-10
- Joel Birnbaum, senior vice president of R&D and director of HP Labs, retires. 11-13
- HP to split into two companies, announced March 2, 1999. 14
- Process described of finding a name for the new company. 15
- Prospects discussed for initial public offering (IPO) for the new company, “NewCo.” 18-19
- Key changes in organization revealed for structure of new company. 20-22
- Comparing the two business models of HP computer organization and NewCo’s measurement organization. 23
- Process described for infrastructure decisions for NewCo. 24-25
- Susan Packard Orr and Walter Hewlett discuss views on the realignment of HP and NewCo. 26-27
- Interview with Dick Hackborn, retired leader of printer business, discusses view on realignment/NewCo. 28-29
- Four new CEOs for computer and imaging announced. 30-31
- Lab-on-a-chip and gene scanning are big opportunities for Life Sciences division. 32-33
- Ned Barnholt discusses starting a new company, losing the HP name, vision for the new company. 34-35
- President Lew Platt answers question on the restructuring. 36-37
- Dr. Cyberspace discusses Y2K compliance and the realignment of the new company. 38-39
- HP is official sponsor of women’s world cup soccer. 41
- NewCo executive staff announced. 41
- HP ranked 14 in Fortune’s 1998 ranking of top 500 companies. 41
May-June, 1999 Meeting Customers on Their Own Turf
- Letter from the editor describes mostly negative reaction to the end of print version of Measure magazine. 2
- “Best of the Best” profiles a lesson in customer service from the Ritz-Carlton Hotel. 4-7
- NewCo’s (Agilent) future. General Managers of the six businesses discuss their strategy. 8-11
- E-services media event showcases strategic partnerships. 12-14
- HP’s aggressive program to attract college grads. 14-16
- Dublin, Ireland’s Inkjet Manufacturing Unit workers meet customers face-to-face at computer stores. 17-19
- Employee, Lee Lenhardt, is top HP sales representative. 20-21
- Ned Barnholt, CEO of NewCo, discusses speed, focus and accountability at NewCo (Agilent). 22-23
- Lew Platt says HP is ready for Y2K. 24-25
- HP’s Call Representative Group helps U.S.-based customer support. 29
- HP Desk, HP’s pioneer e-mail network begun 1982, to shut down last server in 1999. 29
- HP is the official information technology sponsor for AmericaOne, the San Francisco-based challenger for the America’s Cup sailing competition. 30
- HP contributes $30,000 in materials and equipment to Taiwan contest to deign assistance devices for people with mental and physical disabilities. 31
- Plug Fest tests HP PC plug compatibility. 31
September-October 1999 In Stride with HP’s New CEO
- Letter from the editor about Lew Platt’s retirement. 2
- HP introduces new president and CEO, Carly Fiorina. 4-5
- Interview with Dick Hackborn, in new role as HP chairman; CEO search and hiring. 6-9
- India Software Operation, Bangalore, goes from 10 employees a decade ago to 700. 10-11
- Agilent name launch ceremony held. 13-15
- Agilent employee benefits revealed. 16-17
- Ned Barnholt, Agilent’s president and CEO, discusses start and change. 18-19
- New Technology High School in Napa, Calif., runs on HP network installation. 20-23
- Employee Julius Paras directs Filipino-American youth organization. 24-25
- Lew Platt comments on his retirement; new CEO Carly Fiorina reflects on HP career. 26-27
- Carly Fiorina addresses four key priorities: vision and growth, focus and leverage, customer experience, HP brand. 28
- China postal organization orders $500 million of equipment. 30
- Women’s World Cup soccer Web site powered by HP 9000 enterprise servers. 31
- HP sponsors Special Olympics Summer World Games. 31
- Vectra computers used on gondola in Venice, Italy. 32
November-December 1999 Inventing the New HP
- New HP brand goes back to roots of strategy, rules of the garage; branding lexicon is defined. 4-8
- HP’s Y2K supplier readiness program is explained. 9-11
- Lew Platt, president and CEO, retires after 33 years at HP. 12-13
- Agilent’s acquisition and divestiture strategy is explained. 14-15
- Agilent’s Day One, November 1, 1999, marks first day of business as a separate company. 16-17
- “Dreams Made Real” Agilent advertising campaign launched. 18-19
- Laser interferometer introduced in 1971 still used today to precisely measure computer-memory chips. 20
- Ned Barnholt discusses Agilent’s ambitious goals. 21
- Carly Fiorina discusses HP’s new branding campaign. 22
- HP Way in action allows Doug McGhee to work at home and care for ill wife. 25
- HP and Agilent executives meet with execs from world’s top telecommunications companies during Telecom99. 28-29
