1996 – MEASURE Magazine

January-February 1996 A Supportive Environment

  • Telecom ’95, HP Labs Joel Birnbaum and Nicholas Negroponte discuss the future of telecommunications. 4-5
  • 25 facts about Telecom ’95 trade show. 6
  • Criminologist Dr. Henry Lee uses HP analytical equipment to solve crimes in Connecticut. 7-9
  • HP 3000 and 9000 computers used by Southwest Airlines for ticketless airline travel program. 10-11
  • Dave Packard visits China. 12-13
  • HP’s European Customer Support Center in Amsterdam is first call center of its kind in Netherlands. 14-17
  • HP Colorado employee, Fred Madden, after quadruple bypass surgery and tips on staying healthy. 18-19
  • Diversity at the Spokane Washington Division (SKD) is not about quotas but about social responsibility. 20-21
  • Ask Dr. Cyberspace column gives top Web site picks and cyberspeak glossary. 22-23
  • Lew Platt discusses FY95 earnings, stock price. 26-27
  • HP customer engineer on rollerblades in New York City. 28
  • HP wins Blue Angel environmental award in Germany. 28
  • Computer Products Organization sponsors Tottenham Hotspur Football club in the UK. 29
  • HP OmniBook and HP palmtop computers survive airport security explosion of unattended luggage. 29
  • Five new vice presidents named. 30
  • HP receives patent for triad pen used in DeskJet 500 and 600 inkjet printers. 30
  • Organization name changes: CSO Order Fulfillment Group, Networked Computing Division, Enterprise Networking and Security Division, Electronic Messaging Operation moves to Software Business Unit. 31
  • Shanghai Computer Operation formed. 31
  • Telecom Hewlett-Packard formed in Australia. 31
  • APG Analytical Products Group name changed to CAG Chemical Analysis Group. 31
  • HP employees participate in San Jose, Calif., youth basketball league. 31
  • Barney Oliver, founder of HP Labs, dies. 32

March-April 1996 Balancing Work and Kids: It’s Not Child’s Play

  • Corporate flexibility is key to balancing work and family, productivity and retaining good employees. 4-7
  • Lew Platt discusses work environment in the 1990s, alternative work schedules. 8-11
  • Ask Dr. Cyberspace answers employee questions and gives top 10 Web site picks. 12-13
  • HP Asia Pacific with regional headquarters in Hong Kong has sales over $5 billion for first time. 14-17
  • Importance of security and protecting product trade secrets is emphasized. 18-20
  • Vancouver’s Dave Kammeyer, paralyzed employee, discusses HP Way regarding disabilities. (diversity) 22-23
  • Engineer becomes manager; managing at HP. 25-26
  • Packard and Hewlett garage photo juxtaposes garage with picture of earth from space. 27
  • Lew Platt discusses role of board of directors. 28
  • HP employee makes video of baby face-watching. 29
  • Career Self-Reliance Tool Kit helps employees achieve career self-reliance in changing work environment. 29
  • Six-year-old LaserJet Series II survives tornado and hurricane in Alabama. 30
  • HP Gmbh to build new facility in Herrenberg-Gultstein, Germany. 30
  • HP equipment donated to learning program in Denver. 31
  • HP acquires ElseWhere, developer of print and publishing software. 31
  • HP completes acquisition of Convex Computer Corp. 31
  • Solectron completes acquisition of HP GmbH printed circuit assembly operation. 31
  • HP/Iochpe joint venture in Brazil ends as HP acquires Iochpe’s interest in Edisa. 31

May-June 1996 The Packard Touch

  • HP benchmarks customer satisfaction against that of other companies. 4-7
  • HP’s Executive Customer Support Group comprised of retirees who handle 750 complaints/month that come to CEO Lew Platt. 8-9
  • Three HP families have quintuplets. 13-15
  • HP tells stories about Packard: open door policy, management by walking around (MBWA), relationship with Hewlett, HP way. 17-21
  • Manufacturing strategy changes at HP and growing global competition are discussed. 22-23
  • Dr. Cyberspace discusses search engines. 25-26
  • Lew Platt discusses Packard’s generosity, values. 27-28
  • HP employee skydives with OmniBook to illustrate transferring data anywhere at any time. 29
  • HP ranks 20 (up two places) in Fortune 500 survey; number two in computers, office equipment. 29
  • HP’s Worldwide Customer Support Operations (WCSO) is associate sponsor and technical partner for IndyCar racing team. 30
  • President’s Quality Awards winners announced. 30
  • HP helps Girls Scouts of Santa Clara with space for cookies at Santa Clara site. 31
  • Vietnam subsidiary opens. 31
  • HP PCs to be manufactured for sale to local market in China. 31
  • HP signs agreement with SecureWare for Internet security. 31

July-August 1996 HP Mexico Rides Again

  • Ethics and business decisions are illustrated with ethical business scenarios; legal standards of business conduct are discussed. 4-7
  • HP 1000 technology used by United Tote, one of the largest pari-mutuel horse betting companies in the U.S. 8-9
  • HP willing to be flexible to provide employees work/life balance via telecommuting. 10-11
  • HP provides IT assistance to France 1998 World Cup soccer competition. 12-13
  • HP Mexico celebrates 30th anniversary; photo essay. 14-18
  • Maria Rodriguez volunteers as a mentor to inner-city children. 20-21
  • Employee with AIDS discusses his support network. 22-23
  • Dr. Cyberspace discusses Internet provider costs. 24-26
  • Lew Platt discusses change in profit-sharing formula. 26-27
  • New HP Japan Hachioji facility opening blessed in Shinto ceremony. 28
  • HP runners participate in the Boston Marathon. 29
  • HP unplugs its last mainframe computer serving a mission-critical system and moves entirely to open systems and client/server solutions. 29
  • HP employee carries the Olympic torch. 30
  • HP donates $600,000 of computer equipment to the U.S. Library of Congress. 30
  • HP’s 83-year-old employee, Bob Teichner, still working after 34 years at HP. 31
  • HP 200LX Palmtop PC modified for Atlanta’s Olympic event. 31
  • Larry Tomlinson promoted to vice president. 31
  • Stock split two for one announced. 31
  • Quarterly dividend raised 20 percent. 31

September-October 1996 The New Face of Ireland

  • HP addresses the small business market; Vectra computers accessible and affordable for small businesses. 4-7
  • HP employee finds kidney tumor with the HP SONOS 2500 echocardiography imaging machine. 8-9
  • HP outsources to DHL; outsourcing is seen not as a threat but as a “strategic weapon.” (offshoring) 10-12
  • HP teams with Disney Interactive to create world’s largest computer-generated puzzle. 13
  • HP’s Leixlip, Ireland, InkJet Manufacturing Organization (DIMO) keeps HP Way alive; Irish government tried for 18 years to land the HP plant. 14-18
  • Arlene Blum, mountain climber, interviewed about workshops on leadership. 20-21
  • Dr. Cyberspace explains HP’s Internet costs. 22-23
  • Employee in Andover, Mass., gets involved with program to protect children. 24-25
  • Lew Platt discusses 1997 “Hoshin” goals and business fundamentals. 26-27
  • HP employees volunteer at Atlanta Olympics; two children of employees medal. 28
  • St. Louis sales office celebrated HP Way week in memory of Packard. 29
  • HP sponsors kids Shakespeare camp in Cupertino. 30
  • New Asian-Indian Employees Network formed. (diversity) 31
  • HP acquires graphic technology from Division Group plc, Bristol, England. 31
  • Acquisition DP-TEK Development Company LLC in Wichita, Kansas, includes digital print resolution enhancement technologies and patents as part of Business LaserJet Division, Boise, Idaho. 31
  • Disk Memory Division ceases operation, closes plants in Penang, Malaysia, and Boise, Idaho; HP stops manufacturing disk-drive mechanisms. 31

November-December 1996 Fasten Your Seatbelts: Internet Ahead

  • HP’s efforts in Internet technology and standards are discussed. 4-10
  • HP Argentina (established 1967) improves since government changes privatize industries and open borders. 11-13
  • Lee Ting named new managing director of Geographic Operations. 14-16
  • Photo essay of Connecticut Children’s Medical Center and HP equipment. 18-21
  • HP Turkey employee, Aysel Ozal, is first HP country general manager. 22-23
  • Dr. Cyberspace discusses e-mail issues. 24-25
  • Lew Platt discusses new profit-sharing formula. 26-27
  • HP equipment appears in movie “The Associate” with Whoopi Goldberg. 28
  • Hewlett visits Europe. 29
  • HP booth attracts attendees of CeBit Home 1996 trade show in Boblingen, Germany. 29
  • Junior Achievement HP Global Business Challenge won by Russian team. 30
  • Mechanical Design Division becomes subsidiary. 30
  • Third-quarter earnings down 26 percent; revenue up 18. 30
  • HP named one of the 100 best-managed companies in the world according to Industry Week magazine. 31