January – February 1999 HP Takes Steps to Preserve Art and Cultural History

• HP gas chromatographs and Vectra PCs assist Getty Conservation Institute to preserve art and cultural sites. 4-8
• Roseville recycling center recycles 3 million pounds of obsolete HP equipment each month. 9
• HP employee, Ron Gonzales, becomes first Latino mayor of San Jose, Calif. 10-11
• Coca-Cola and its brand equity is featured as a “Best of the Best.” 12-15
• HP Finland is country’s biggest IT vendor and testing ground for HP’s electronic business strategy. 16-18
• HP servers power Sharp Corp. in Osaka, Japan. 19-21
• Dr. Cyberspace lists favorite Web resources and results of employee survey of HP’s intranet site. 22-23
• Lew Platt discusses Computer Systems Policy Project, a group of CEOs from 13 hardware companies who discuss important trade and technology issues. 24-25
• John Doyle, executive vice president, talks about corporate objectives, the HP Way, hiring consultants. 26-27
• Vectra PCs help autistic children in Germany learn. 29
• HP product rollout at Madison Square Garden, NY, features 20 new products. 29
• HP library Web site makes reference resources available in one place. 30
• Over 300,000 shoppers/year buy equipment and supplies from HP’s Shopping Village Web site. 30
• HP’s intranet and Internet Web sites listed. 31

March-April 1999 Banking on the Future of the Formerly Poor

• Singapore Airlines is profiled as this issue’s “Best of the Best” companies for its customer service. 4-7
• HP and Motorola test Iridium of satellites and receivers provides worldwide telephone coverage. 8-10
• HP adopts one-to-one marketing strategy to identify profitable and unprofitable customers. 11
• Bob Wayman, CFO, discusses “Triple 5” challenge, which identifies three areas of expense control that will cut costs by 5 percent each. 14-17
• HP donates calculators to help microlenders with credit analyses; microlenders make small loans to people in developing countries in Asia-Pacific to break cycle of poverty. 18-21
• Julia Wirschborn transformed life as teen mom to HP marketing support technician. 22-23
• Dr. Cyberspace tells how HP entities will form single gateway to intranet. 24-25
• Lew Platt discusses President’s Club, sales, customer satisfaction. 26-27
• HP donates Jornada handheld PCs to Singapore girl’s school program. 29
• HP’s Y2K preparedness includes modified work schedules, limit on travel and internal meetings. 29
• Loveland “Trivia Bowl” raises money for nonprofits. 30
• Apollo consumer products to produce inkjet printers for under $100. 30
• Fortune ranks HP 18 in “Most Admired Companies in America”. 30
• HP’s African-American executives win Black Engineer of the Year awards. 31
• President’s Quality Awards. 31

May-June 1999 HP: Maybe It’s Time We Move to a Two-Car Garage

• Measure moves from print to online delivery. 2
• Lucent Technologies is profiled as a “Best of the Best Company”; Lucents spin-off from AT&T is model for HP and new company spin-off. 4-7
• HP launches print ad campaign to feature it’s E-services. 8-10
• Joel Birnbaum, senior vice president of R&D and director of HP Labs, retires. 11-13
• HP to split into two companies, announced March 2, 1999. 14
• Process described of finding a name for the new company. 15
• Prospects discussed for initial public offering (IPO) for the new company, “NewCo.” 18-19
• Key changes in organization revealed for structure of new company. 20-22
• Comparing the two business models of HP computer organization and NewCo’s measurement organization. 23
• Process described for infrastructure decisions for NewCo. 24-25
• Susan Packard Orr and Walter Hewlett discuss views on the realignment of HP and NewCo. 26-27
• Interview with Dick Hackborn, retired leader of printer business, discusses view on realignment/NewCo. 28-29
• Four new CEOs for computer and imaging announced. 30-31
• Lab-on-a-chip and gene scanning are big opportunities for Life Sciences division. 32-33
• Ned Barnholt discusses starting a new company, losing the HP name, vision for the new company. 34-35
• President Lew Platt answers question on the restructuring. 36-37
• Dr. Cyberspace discusses Y2K compliance and the realignment of the new company. 38-39
• HP is official sponsor of women’s world cup soccer. 41
• NewCo executive staff announced. 41
• HP ranked 14 in Fortune’s 1998 ranking of top 500 companies. 41

May-June, 1999 Meeting Customers on Their Own Turf

• Letter from the editor describes mostly negative reaction to the end of print version of Measure magazine. 2
• “Best of the Best” profiles a lesson in customer service from the Ritz-Carlton Hotel. 4-7
• NewCo’s (Agilent) future. General Managers of the six businesses discuss their strategy. 8-11
• E-services media event showcases strategic partnerships. 12-14
• HP’s aggressive program to attract college grads. 14-16
• Dublin, Ireland’s Inkjet Manufacturing Unit workers meet customers face-to-face at computer stores. 17-19
• Employee, Lee Lenhardt, is top HP sales representative. 20-21
• Ned Barnholt, CEO of NewCo, discusses speed, focus and accountability at NewCo (Agilent). 22-23
• Lew Platt says HP is ready for Y2K. 24-25
• HP’s Call Representative Group helps U.S.-based customer support. 29
• HP Desk, HP’s pioneer e-mail network begun 1982, to shut down last server in 1999. 29
• HP is the official information technology sponsor for AmericaOne, the San Francisco-based challenger for the America’s Cup sailing competition. 30
• HP contributes $30,000 in materials and equipment to Taiwan contest to deign assistance devices for people with mental and physical disabilities. 31
• Plug Fest tests HP PC plug compatibility. 31

September-October 1999 In Stride with HP’s New CEO

• Letter from the editor about Lew Platt’s retirement. 2
• HP introduces new president and CEO, Carly Fiorina. 4-5
• Interview with Dick Hackborn, in new role as HP chairman; CEO search and hiring. 6-9
• India Software Operation, Bangalore, goes from 10 employees a decade ago to 700. 10-11
• Agilent name launch ceremony held. 13-15
• Agilent employee benefits revealed. 16-17
• Ned Barnholt, Agilent’s president and CEO, discusses start and change. 18-19
• New Technology High School in Napa, Calif., runs on HP network installation. 20-23
• Employee Julius Paras directs Filipino-American youth organization. 24-25
• Lew Platt comments on his retirement; new CEO Carly Fiorina reflects on HP career. 26-27
• Carly Fiorina addresses four key priorities: vision and growth, focus and leverage, customer experience, HP brand. 28
• China postal organization orders $500 million of equipment. 30
• Women’s World Cup soccer Web site powered by HP 9000 enterprise servers. 31
• HP sponsors Special Olympics Summer World Games. 31
• Vectra computers used on gondola in Venice, Italy. 32

November-December 1999 Inventing the New HP

• New HP brand goes back to roots of strategy, rules of the garage; branding lexicon is defined. 4-8
• HP’s Y2K supplier readiness program is explained. 9-11
• Lew Platt, president and CEO, retires after 33 years at HP. 12-13
• Agilent’s acquisition and divestiture strategy is explained. 14-15
• Agilent’s Day One, November 1, 1999, marks first day of business as a separate company. 16-17
• “Dreams Made Real” Agilent advertising campaign launched. 18-19
• Laser interferometer introduced in 1971 still used today to precisely measure computer-memory chips. 20
• Ned Barnholt discusses Agilent’s ambitious goals. 21
• Carly Fiorina discusses HP’s new branding campaign. 22
• HP Way in action allows Doug McGhee to work at home and care for ill wife. 25
• HP and Agilent executives meet with execs from world’s top telecommunications companies during Telecom99. 28-29

January-February 2000 Hats Off to Agilent

• U.S.-China trade agreement opens doors to market of 1.3 billion people. 4-7
• Dick Hackborn, chairman, discusses the HP Way in relation to the reinvention of the HP and Agilent companies. 8-10
• HP and Agilent tax, legal and finance departments describe the paperwork involved in the company split. 11-13
• Carly Fiorina and Alex Sozonoff discuss new HP strategy of the Total Customer Experience. 14-17
• Agilent’s growth strategy focuses on high-growth markets, technology innovation and global presence and scale. 18-19
• Agilent’s Interactive Healthcare Services discusses congestive heart failure. 20-21
• Agilent goes on 25-city road show before initial public offering (IPO); IPO is Silicon Valley’s largest. 22-24
• Ned Barnholt explains why Agilent will be successful. 25
• Carly Fiorina discusses “Rules of the Garage” and Senior Leadership Conference. 26
• HP sponsors AmericaOne, America’s Cup sail boat. 29
• HP sponsors Formula One racing team; Jackie Stewart Formula One champion visits HP Labs. 29
• Hewlett-Packard garage replica used in Beijing for TV commercial. 30
• Y2K rollover goes better than expected. 31

March- April 2000 Hey, We’re Shrinking the Computer

• Nanotechnology is the process of manipulating matter at the scale of atoms or molecules; technology will dramatically reduce size or computers. 4-8
• Customer loyalty jumped 41 percent in HP’s Customer Service and Support Americas organization; initiative eliminates production metrics and lack of empowerment to employees. 8-9
• HP equipment powers infrastructure of Ford, the no. 22 Fortune company. 10-12
• HP Labs, Israel, and the high-tech revolution; HP Israel’s goal is to merge technology developed there with needs of HP and its customers. 13-15
• Agilent’s portfolio management strategy includes benchmarking itself against other diversified companies and using assets from mature businesses to start new businesses. 16-17
• Agilent’s Semiconductor Products Group says it must be first to market. 18-19
• Agilent builds “performance culture” based on best of HP and new values of speed, focus and accountability. 20-22
• Ned Barnholt discusses Agilent’s new culture. 23
• HP employees in Geneva combine digital printing and new business. 25
• HP president Carly Fiorina discusses winning in the Internet Age. 26
• Dr. Cyberspace addresses e-services, an asset via the Web that drives new revenue or creates new efficiencies. 27
• Agilent employees and science enthusiasts attend event at Flint Center in Cupertino, Calif., to hear physicist Stephen Hawking. 29
• HP is principal technology partner of Mitsubishi Sport in Paris-Dakar-Cairo car rally. 30
• HP and Kodak form joint venture to develop retail photofinishing with digital-imaging capabilities. 30
• Ford and HP to provide global workforce with Internet access at home. 30
• President’s Award recipients announced. 30
• HP donates equipment to Namibia K-12 school program. 31
• HP and Microsoft join in launch of Windows 2000. 31
• HP and Agilent logos featured on company store merchandise. 31

May-June 2000 Wrapping It Up

• Measure celebrates 61 years of HP history and bids good-bye. 4-7
• Hewlett and Packard form company in 1938 when country recovering from Great Depression and stock market crash. 8-9
• 1940s dominated by World War II; HP has 100 employees working double shifts. 10-13
• 1950s post-war era is start of Baby Boom; HP unveils new waveguide test equipment, starts scholarship fund, establish corporate objectives, and production is up 40 percent. 14-17
• 1960s sees election of JFK, Cuban Missile Crisis, assassination of Martin Luther King, strides in Soviet-U.S. space race; HP attracts attention as progressive, well-run company. 18-21
• 1970s called “Decade of Disillusion” and protest against Vietnam War; recession causes HP to adopt “nine-day fortnight” program and unpaid holidays to avoid layoffs; 1977 John Young elected president and Dave and Bill hand off management. 22-25
• 1980s highlighted by fall of Berlin Wall, loss of Soviet power, advent of AIDS; HP introduces its first PC and enters printer business. 26-29
• 1990s dominated by Internet, World Wide Web and Y2K readiness; HP introduces palmtop computer, OfficeJet series, HP Pavilion PC. 30-33
• 2000s Y2K disaster never happens; HP’s reinvention efforts include formation of NewCo, Agilent. 34-36
• Reflections on history of Measure magazine by its contributors. 36-41
• Truth about myth of whose car was in famous garage of HP beginnings. 42-43
• HP’s 61-year record of financial success is examined; history of stock splits and profit-sharing percentages are listed. 44-45
• Measure stories and images of particular interest to readers over the years. 46-48
• Where are they now stories about HP employees who appeared on Measure covers. 49
• Measure asks employees what makes HP different and whether those qualities will survive current changes and future growth. 50-51
• Corporate objectives have been updated since 1957, but the ideals stand the test of time. 56-59
• Agilent president Ned Barnholt discusses how HP’s legacy will affect Agilent. 60-61
• HP’s president Carly Fiorina discusses HP heritage and future. 62-63
• How HP logos have changed through company history. 64-65

January – February 1999 HP Takes Steps to Preserve Art and Cultural History

• HP gas chromatographs and Vectra PCs assist Getty Conservation Institute to preserve art and cultural sites. 4-8
• Roseville recycling center recycles 3 million pounds of obsolete HP equipment each month. 9
• HP employee, Ron Gonzales, becomes first Latino mayor of San Jose, Calif. 10-11
• Coca-Cola and its brand equity is featured as a “Best of the Best.” 12-15
• HP Finland is country’s biggest IT vendor and testing ground for HP’s electronic business strategy. 16-18
• HP servers power Sharp Corp. in Osaka, Japan. 19-21
• Dr. Cyberspace lists favorite Web resources and results of employee survey of HP’s intranet site. 22-23
• Lew Platt discusses Computer Systems Policy Project, a group of CEOs from 13 hardware companies who discuss important trade and technology issues. 24-25
• John Doyle, executive vice president, talks about corporate objectives, the HP Way, hiring consultants. 26-27
• Vectra PCs help autistic children in Germany learn. 29
• HP product rollout at Madison Square Garden, NY, features 20 new products. 29
• HP library Web site makes reference resources available in one place. 30
• Over 300,000 shoppers/year buy equipment and supplies from HP’s Shopping Village Web site. 30
• HP’s intranet and Internet Web sites listed. 31

March-April 1999 Banking on the Future of the Formerly Poor

• Singapore Airlines is profiled as this issue’s “Best of the Best” companies for its customer service. 4-7
• HP and Motorola test Iridium of satellites and receivers provides worldwide telephone coverage. 8-10
• HP adopts one-to-one marketing strategy to identify profitable and unprofitable customers. 11
• Bob Wayman, CFO, discusses “Triple 5” challenge, which identifies three areas of expense control that will cut costs by 5 percent each. 14-17
• HP donates calculators to help microlenders with credit analyses; microlenders make small loans to people in developing countries in Asia-Pacific to break cycle of poverty. 18-21
• Julia Wirschborn transformed life as teen mom to HP marketing support technician. 22-23
• Dr. Cyberspace tells how HP entities will form single gateway to intranet. 24-25
• Lew Platt discusses President’s Club, sales, customer satisfaction. 26-27
• HP donates Jornada handheld PCs to Singapore girl’s school program. 29
• HP’s Y2K preparedness includes modified work schedules, limit on travel and internal meetings. 29
• Loveland “Trivia Bowl” raises money for nonprofits. 30
• Apollo consumer products to produce inkjet printers for under $100. 30
• Fortune ranks HP 18 in “Most Admired Companies in America”. 30
• HP’s African-American executives win Black Engineer of the Year awards. 31
• President’s Quality Awards. 31

May-June 1999 HP: Maybe It’s Time We Move to a Two-Car Garage

• Measure moves from print to online delivery. 2
• Lucent Technologies is profiled as a “Best of the Best Company”; Lucents spin-off from AT&T is model for HP and new company spin-off. 4-7
• HP launches print ad campaign to feature it’s E-services. 8-10
• Joel Birnbaum, senior vice president of R&D and director of HP Labs, retires. 11-13
• HP to split into two companies, announced March 2, 1999. 14
• Process described of finding a name for the new company. 15
• Prospects discussed for initial public offering (IPO) for the new company, “NewCo.” 18-19
• Key changes in organization revealed for structure of new company. 20-22
• Comparing the two business models of HP computer organization and NewCo’s measurement organization. 23
• Process described for infrastructure decisions for NewCo. 24-25
• Susan Packard Orr and Walter Hewlett discuss views on the realignment of HP and NewCo. 26-27
• Interview with Dick Hackborn, retired leader of printer business, discusses view on realignment/NewCo. 28-29
• Four new CEOs for computer and imaging announced. 30-31
• Lab-on-a-chip and gene scanning are big opportunities for Life Sciences division. 32-33
• Ned Barnholt discusses starting a new company, losing the HP name, vision for the new company. 34-35
• President Lew Platt answers question on the restructuring. 36-37
• Dr. Cyberspace discusses Y2K compliance and the realignment of the new company. 38-39
• HP is official sponsor of women’s world cup soccer. 41
• NewCo executive staff announced. 41
• HP ranked 14 in Fortune’s 1998 ranking of top 500 companies. 41

May-June, 1999 Meeting Customers on Their Own Turf

• Letter from the editor describes mostly negative reaction to the end of print version of Measure magazine. 2
• “Best of the Best” profiles a lesson in customer service from the Ritz-Carlton Hotel. 4-7
• NewCo’s (Agilent) future. General Managers of the six businesses discuss their strategy. 8-11
• E-services media event showcases strategic partnerships. 12-14
• HP’s aggressive program to attract college grads. 14-16
• Dublin, Ireland’s Inkjet Manufacturing Unit workers meet customers face-to-face at computer stores. 17-19
• Employee, Lee Lenhardt, is top HP sales representative. 20-21
• Ned Barnholt, CEO of NewCo, discusses speed, focus and accountability at NewCo (Agilent). 22-23
• Lew Platt says HP is ready for Y2K. 24-25
• HP’s Call Representative Group helps U.S.-based customer support. 29
• HP Desk, HP’s pioneer e-mail network begun 1982, to shut down last server in 1999. 29
• HP is the official information technology sponsor for AmericaOne, the San Francisco-based challenger for the America’s Cup sailing competition. 30
• HP contributes $30,000 in materials and equipment to Taiwan contest to deign assistance devices for people with mental and physical disabilities. 31
• Plug Fest tests HP PC plug compatibility. 31

September-October 1999 In Stride with HP’s New CEO

• Letter from the editor about Lew Platt’s retirement. 2
• HP introduces new president and CEO, Carly Fiorina. 4-5
• Interview with Dick Hackborn, in new role as HP chairman; CEO search and hiring. 6-9
• India Software Operation, Bangalore, goes from 10 employees a decade ago to 700. 10-11
• Agilent name launch ceremony held. 13-15
• Agilent employee benefits revealed. 16-17
• Ned Barnholt, Agilent’s president and CEO, discusses start and change. 18-19
• New Technology High School in Napa, Calif., runs on HP network installation. 20-23
• Employee Julius Paras directs Filipino-American youth organization. 24-25
• Lew Platt comments on his retirement; new CEO Carly Fiorina reflects on HP career. 26-27
• Carly Fiorina addresses four key priorities: vision and growth, focus and leverage, customer experience, HP brand. 28
• China postal organization orders $500 million of equipment. 30
• Women’s World Cup soccer Web site powered by HP 9000 enterprise servers. 31
• HP sponsors Special Olympics Summer World Games. 31
• Vectra computers used on gondola in Venice, Italy. 32

November-December 1999 Inventing the New HP

• New HP brand goes back to roots of strategy, rules of the garage; branding lexicon is defined. 4-8
• HP’s Y2K supplier readiness program is explained. 9-11
• Lew Platt, president and CEO, retires after 33 years at HP. 12-13
• Agilent’s acquisition and divestiture strategy is explained. 14-15
• Agilent’s Day One, November 1, 1999, marks first day of business as a separate company. 16-17
• “Dreams Made Real” Agilent advertising campaign launched. 18-19
• Laser interferometer introduced in 1971 still used today to precisely measure computer-memory chips. 20
• Ned Barnholt discusses Agilent’s ambitious goals. 21
• Carly Fiorina discusses HP’s new branding campaign. 22
• HP Way in action allows Doug McGhee to work at home and care for ill wife. 25
• HP and Agilent executives meet with execs from world’s top telecommunications companies during Telecom99. 28-29

January-February 1998 Are You a Wise Traveler

• HP addresses business travel costs and tips on saving money. 4-5
• HP’s retirement, 401k and TAXCAP plans are explained and compared to other companies. 8-10
• HP launches new brand-awareness campaign. 11
• Optoelectronics Division general manager, Milt Liebhaber, describes co-management plan to transition new GM. 12-13
• One customer describes experience with HP Pavilion PC. 14-17
• Australian Koala Foundation uses HP computer equipment. 18-20
• HP medical equipment used in North Hawaii Community Hospital where both western and alternative medicine treatments are available. 21-22
• Franco Mariotti, senior vice president, Europe, dies. 24
• Lew Platt discusses citizenship and social responsibility. 26-27
• Dr. Cyberspace gives tips on Internet surfing. 28
• HP official technology sponsor and provider to 49ers football team. 29
• New HP video “The Best Place” to work shows HP’s diversity. 29
• HP Planet Partners program recycles LaserJet toner cartridges. 30
• HP sponsors World Cup soccer. 30
• Fourth-quarter earnings up 24 percent. 30
• HP UK wins Quality award for business excellence. 30
• HP Labs restructures to strengthen ties to business units. 30
• HP to close Panacom Automation Division in Waterloo, Canada. 30
• HP India wins award for business excellence. 30
• HP 10 in Fortune Magazine’s “100 Best Companies to work for in America.” 31
• China Medical Division formed. 31
• Change from California to Delaware incorporation proposed. 31
• Storage Systems Division moves from Greeley to Loveland, Colorado. 31
• HP Chelmsford, Mass., to close. 31

March-April 1998 HP Heads Into World Cup ‘98

• HP is official IT supplier to World Cup soccer. 4-7
• HP supplies networking solution to New York Hotel and Casino in Las Vegas. 8-9
• Problems of employees with common names in HP. 10-12
• CONNEX is Web-based network that provides database of employee profiles. 14-15
• HP business booming in INDEX (INDirect EXport) countries in the Caucasus and Central Asia. 16-19
• HP Ireland employee is extreme kayaker. 20-21
• Dr. Cyberspace discusses plug-ins, helper applications. 22-23
• Lew Platt discusses the many changes in HP. 24-27
• President Lew Platt discusses General Manager Meeting goals, 1998 customer focus, improved execution. 28
• HP grants $1 million in cash and equipment to California Science Center, Los Angeles. 29
• HP ranks 5 on Fortune magazine’s “Most Admired Companies in America” list for 1997, up from 12 in 1996. 29
• Internet Imaging Operation sponsors Digital Journalist, a multimedia webzine www.digitaljournalist.org. 29
• Test and measurement equipment used by U.S. Olympic Nagano luge teams. 30
• First-quarter net revenue up 15 percent. 30
• Germany’s ManagerMagazin ranks HP 9th most-admired of 100 major companies in Germany up from 12th. 30
• Internet Software Business Unit formed. 30
• President’s Quality Award winners announced. 30
• Consumer Products Group reduces Vancouver operation product assembly work; relocation and voluntary severance offered. 31
• Manuel Diaz takes on role as vice president of Customer Advocacy. 31
• Heartstream, maker of automated extended defibrillator, acquired. 31

May-June 1998 HP Turns the Corner on Sports Marketing

• Worldwide sports sponsorship and sports marketing offer new opportunities. 4-7
• Europe to adopt a single currency, EU, the euro. 8-9
• Electronic commerce (e-commerce) and HP’s involvement is explained; e-commerce predicted to triple this year. 10-11
• Process of bringing product to market is illustrated with the efforts to develop and launch JetSend technology. 14-16
• HP’s Electrical Test Set powers and tests Lunar Prospector spacecraft. 17-19
• Teamwork of sales group in HP-India’s Medical Products Group (MPG) is highlighted. 20-21
• Cardiac surgeon uses HP medical equipment in India. 22-23
• Lew Platt shares views on his trip to Singapore, Malaysia, South Korea, Taiwan, China, Japan. 26-27
• Dr. Cyberspace compares browsers: Microsoft Internet Explorer vs. Netscape. 28
• HP business centers at American Airlines Admirals Club provide office away from home. 29
• Ed and Jean Glenn retire after combined 73 years at HP. 29
• HP donates equipment to Detwiler Foundation Computers for Schools program. 30
• HP ranked 14 by Fortune. 30
• FY97 HP contributed more than $61.4 million in cash and equipment to universities, teaching hospitals, schools and charitable organizations. 30
• U.S. government grants HP approval to export HP VerSecure encryption technology to UK, Germany, France, Denmark and Australia. 30
• Abraham Lempel, HP Labs Israel, receives 1998 Paris Kanellakist theory and Practice Award for work in data compression field. 30
• Lew Platt’s necktie becomes fundraising item. 31
• Year 2000 compliant, Y2K, deadline June 1, 1998. 31
• HP is official IT sponsor for AmericaOne America’s Cup sailing competition. 31
• HP and Fluke name Chinese instrument. 31
• Boeing Co., Philip Condit, joins HP board. 31

July-August 1998 Great Expectations: Celebrating 30 Years of HP Fetal Monitors

• Article documents highlights of HP’s 30 years in the business of fetal monitors. 4-6
• HP’s “Electronic World” Internet business strategy positions company as front runner. 7-11
• Author and consultant, Don Tapscott, addresses general managers meeting with Internet business strategies. 12-15
• Dr. Cyberspace looks ahead to the Internet in the year 2010. 16-17
• Doug Carnahan, HP Bristol, England, retires after 30 years. 18
• HP Europe, Middle East and Africa organization managers learn team building through charity work in Africa. 20-21
• HP Miami’s Steve Horton volunteers at shelter for runaway kids. 22-23
• HP Singapore documents innovations with “The Innovations Hub” museum. 24-25
• President Lew Platt stresses importance of listening to customers. 26-27
• Singapore mountain-climbing team uses HP DeskJet 340C printer atop Mt. Everest. 29
• HP DeskJet commercial wins viewers choice award in Singapore. 29
• Street renamed “HP Street” near Takaido, Japan, headquarters. 30
• Executive Committee names 33 new vice presidents. 30
• Grenoble, France, employee makes LED kite. 31
• HP netserver powers U.S. National Park Foundations Web site. 31
• Second-quarter revenue up 16 percent, earnings down 13. 31
• Lew Platt outlines key expense controls. 31
• State of incorporation changed from California to Delaware. 31
• Bristol, England, research facility site dedicated. 31

September-October 1998 Designing Relationships from the Ground UP

• Letter from the Editor GE discusses layoffs and other ways HP is cutting expenses and headcount. 2
• General Electric, GE, is profiled as a company that has reinvented itself many times. 4-7
• Employees share ideas about how to cut operating expenses. 8-9
• HP 9000 Series 700 workstations used to design and build Airbus Industrie (European aircraft manufacturer) airplanes. 10-13
• HP-Argentina, Buenos Aires, uses barbecues and business meals to build customer relationships. 14-16
• HP is San Jose’s largest tax filer. 17
• HP Heartstream ForeRunner portable defibrillator dramatically improves survival rates for heart attack victims. 18-21
• Dr. Cyberspace says HP spends $2 billion/year on IT costs; tips on controlling costs. 22-23
• HP powers World Cup Web site and provides mission-critical e-business solution. 24-25
• Lew Platt discusses expense-reduction measures. 26-27
• HP Museum opens in Blackburn, Australia. 29
• HP women — Darlene Solomon, Cynthia Danaher and Margo Davis — featured in book “Success on Our Own Terms.” 29
• Consumer Reports magazine names HP best computer manufacturing company in providing telephone support. 29
• VLSI Technology Center in Fort Collins, Colo., describes difficulty in recruiting students in design technology. 30
• HP donates printers and computers to Missing and Exploited Children Center in Belgium. 30
• Third-quarter earnings up 1 percent. 30
• Dick Watts, vice president of Computer Sales, resigns to launch startup company. 30
• Medical Products Group donates $5.5 million in medical equipment to Shanghai, China, Children’s Medical Center. 30
• Patricia Dunn, chairman of Barclays Global Investor, elected to HP board. 30
• UK employees raise funds for hospital. 31
• HP equipment used at World annual AIDS Conference in Geneva. 31

November–December 1998 Going to the Ends of the Earth for Customers

• HP installs 30,000 PCs to link Chevron sites around the world. 4-7
• HP and other companies explore sustainable development: achieving healthy community by addressing economic, environmental and social issues. 8-9
• Interview with Duane Zitzner, vice president of Personal Systems Group, talks about home and commercial PCs. 10-12
• InkJet Business Unit supplies ink to original equipment manufacturers (OEMs) who license HP InkJet technology. 13-15
• Measure profiles Southwest Airlines — a best company. 16-19
• Professor and HP consultant discusses corporate culture at HP and how many people seem distanced from it; not taking full advantage of branding. 20-21
• Pilot and HP employee enable the treatment of remote Mexican islanders. 22-23
• Dr. Cyberspace talks about new HP intranet Web site: hp.now. 24-25
• Lew Platt discusses link between media relations and financial performance. 26-27
• HP UNIX server installed at La Scala opera house to manage database of performances. 29
• HP palmtop on cover of book “One Digital Day.” 29
• HP donates medical equipment and supplies to new Children’s Medical Center in Shanghai, China. 30
• HP skydivers help break Guiness world record. 30
• Enterprise Computing Solutions Organization created. 30
• HP named one of the most family friendly companies by Working Mother magazine. 30
• HP Instant Delivery Web site lets customers print publications. 30
• HP Shopping Village Web site premiers. 31
• HP ranked sixth on Fortune magazine’s most admired list. 31
• HP offers voluntary severance incentive (VSI) program. 31
• DuPont Photomasks to acquire portion of HP Photomask Department. 31
• HP is official supplier of Federation Internationale de VolleyBall. 31

January-February 1997 A Good Beginning

• HP committed to helping the U.S. education system through K-6 Hands-On Science program. 4-11
• HP recruiting efforts on college campuses. 12-15
• Corporate objectives (40th anniversary). (insert)
• Measure visits Pueblo, Colorado, Packard’s home town. 17-19
• HP 9000 computers provide Internet access to blacks in South Africa. 20-21
• HP employee Jean Tully, program manager, races sailboats. 22-23
• Dr. Cyberspace discusses the Web and virtual classrooms. 24-25
• HP employees in Vancouver, Wash., work for better K-12 education. 26-27
• Lew Platt discusses the crisis in education. 28-29
• HP employee Karl Dodge takes up Scottish sport of caber toss. 30
• Microwave Technology Group splits; Lightwave Measurement Division formed; Diagnostic Cardiology Division in McMinnville, Oregon, and the Healthcare Information Division in Andover, Mass., disbanded, new Cardiology Products Division; MPG exits the catheterization businesses. 30
• Fourth-quarter revenue up 12 percent, earnings down 4. 30
• HP medical equipment featured on television show “ER.” 31
• Internet Technology Group has new Internet Security Division. 31

March-April 1997 Keeping the Faith

• Measure’s associate editor and writer of 20 years, Betty Gerard, retires. 1
• HP analytical equipment helps Amish children with a rare disease, glutaric aciduria. 4-8
• HP provides compelling industrial design to products: HP Pavilion, HP 8453 Spectrometer, HP 100 Series Liquid Chromatograph, HP 7978 tape drive, SureStore Optical CD Jukebox. 9-11
• HP’s efforts to prepare for the year 2000 (Y2K) problem for computers. 12-14
• Monte Smith’s, marketing communications manager, takes award-winning underwater photographs. 15-17
• Senior vice president, Europe, Franco Mariotti, retires after 36 years. 18-19
• HP advertising takes a humorous approach to selling laserjet printers. 20-21
• Dr. Cyberspace essay contest challenges employees to say how HP’s intranet helps their productivity. 22-23
• HP discusses efforts of merging cultures of new acquisition of Convex Computers in Texas. 24-25
• Lew Platt discusses first-quarter results and lessons in customer satisfaction, expense management, product introduction. 26-27
• President’s Quality Awards winners announced. 29
• First-quarter earnings up 11 percent, orders up 9. 30
• Paralyzed Finland hockey player uses Vectra computer with special hardware. 31
• Measurement Systems Organization’s Component’s Group’s reorganized: Semiconductor combined with Optical communication Division; other product lines to Wireless Infrastructure Division. 31
• Lake Stevens Instrument Division name changed to Lake Stevens Division. 31
• HP agrees to buy Rockland Technologies Inc., maker of liquid chromatography columns and packings. 31

May-June 1997 Is There Life Outside of HP?

• HP’s efforts to balance employee work/life focuses on job sharing, downshifting, new ways to work. 4-9
• Internet technology is core of HP’s computing strategy called “Extended Enterprise.” 10-12
• Funny customer support calls are featured. 14-15
• HP operations in Japan are featured. 16-19
• Dr. Sawla Dogheim’s chemical analysis lab in Egypt uses HP equipment to detect pesticides in exportable fruits and vegetables. 20-21
• Excerpts from HP Labs director, Joel Birnbaum, discusses quantum and DNA-based computing. 22-23
• HP discusses impact of Hong Kong’s return to People’s Republic of China, optimism and concerns. 24-25
• HP employee misplaces passport and is let into Switzerland on his HP name badge alone. 26
• Dr. Cyberspace addresses relationship between print publications and Web versions. 27
• Lew Platt discusses Internet, intranet strategy, and acquisition of Verifone. 28
• Work life day at HP’s European headquarters in Geneva is highlighted. 30
• Making a Difference (MAD) program for employee recognition forms at Little Falls, Delaware, site. 30
• AEC Linz, Austria Museum of the future, features HP equipment. 31
• HP makes Dow Jones Average list. 31
• Celestica acquires HP’s printed circuit assembly operation in Fort Collins, Colo. 31
• PhotoSmart PC photography system introduced. 31
• Pete Peterson, senior vice president of personnel, to retire. 31
• San Diego Printer Division becomes Office Products Division. 31
• HP joins Chartered Semiconductor Manufacturing and the Singapore Economic Development Board to form joint venture to supply semiconductor foundry services. 31

July-August 1997 Is MBWA Still Alive?

• John Doyle coined phrase “management by walking around” (MBWA) 30 years ago; 10 tips for MBWA. 4-7
• Working remotely is discussed in relation to corporate culture and business relationships. 8-9
• Dr. Cyberspace cites Web site award winners. 12-13
• HP computers and printers used to monitor Atlantic bluefin tuna, Monterey Bay Aquarium. 14-17
• Ira Goldstein, manager Internet Technology Group and HP’s Internet wizard, discusses his work at HP. 18-20
• HP says there is no “cookie cutter” solution to manufacturing: in-house, outsourcing, partnerships. (offshoring) 21-23
• Mopier, LaserJet, Ping-Pong game appears on ad banner of HP Web site. 24-25
• HP sponsors International Women’s Challenge bicycle race. 26
• Lew Platt discusses “management by walking around” (MBWA). 27-28
• Earth Day exhibit at HP Labs focuses on mankind’s influence on future of life on earth. 29
• HP participates in take your children to work day. 29
• K-12 program’s Diversity in Education Initiative donates $4 million. 30
• Hewlett receives Benjamin Franklin Medal for entrepreneurial achievements. 30
• Israel Science Center renamed HP Labs Israel. 30
• Boston Computer Organization takes kids to Red Sox baseball game; Mass. Dept. of Social Services and Red Sox are HP customers. 31
• Second-quarter earnings up 8 percent. 31
• HP acquires Verifone, supplier of point-of-sale transaction systems. 31
• Susan Bowick named head of personnel. 31
• HP returns to South Africa after leaving in 1989 due to political, social and economic uncertainties. 31

September-October 1997 Vietnam Eyes a Bright Future

• Measure receives negative employee responses to last edition’s articles about “management by walking around” (MBWA). 2
• Policy changes and less government restrictions on trade makes Vietnam HP’s fastest-growing market in Asia Pacific. 4-8
• Inkjet printing technology and HP’s forays into photo scanners, photo printers and digital cameras. 9-11
• HP employees relate ways to deal with work life and stress management. 12-14
• Products with 25th anniversary highlighted: HP3000, HP-35. 16-17
• VeriFone, HP’s largest acquisition is wholly owned subsidiary that produces products for electronic commerce, smart card. 18-19
• HP employee works with Mother Theresa. 20-22
• HP’s Software and Services Group helps customer Harry Cahpin with Food Bank in Fort Myers, Fla. 23
• Dr. Cyberspace addresses Internet and next-generation Internet development. 24-25
• President Lew Platt discusses importance of growth, history of acquisitions, expansion into international markets. 26-27
• Duke University recommends HP OmniBook laptop computers to law students. 28
• HP 9000 hardware helps Sojourner rover land on Mars. 29
• Lunar Prospector uses HP LPETS (Lunar Prospector Electrical Test Set. 29
• Team Rahal, Indy car racing/color printing tractor-trailer truck tour with office technology solutions. 30
• HP ranks 60 in Fortune’s Global 500. 30
• Celestica acquires HP Exeter (New Hampshire). 30
• First Global, HP’s latest vision video, is about financial services. 31
• Optoelectronic Division produces blue LEDs. 31
• Singapore customer service center opens. 31
• HP and AT&T form alliance to further business over Internet. 31

November-December 1997 Where There’s a Will

• HP addresses high costs of business travel and travel alternatives such as audioconference, videoconference, dataconference; despite technology advances, no substitute for face-to-face customer time. 5-7
• Dr. Cyberspace picks business travel Web sites. 9-10
• HP Russia brings resourcefulness and creativity to demands of emerging markets of former Soviet Union. 11-14
• Lew Platt discusses business fundamentals and upcoming changes in organizational structure. 16-17
• HP sets up home office and connections for disabled support engineer, Jaum Cortes, in Guadalajara, Mexico. 20-23
• Don Norman, former vice president of Apple Research Lab, discusses future HP information appliance products, HP labs, and human interface design. 23-25
• HP site in Bergamo, Italy, to produce ScanJet 5 scanner. 26-28
• HP donates equipment to Drug Intervention Center, Miami, Fla. 29
• HP is official hardware and support supplier to World Cup. 29
• Technical Women’s Conference spawns Regional Women’s Conferences. 29
• HP survey shows customers want inexpensive, simple way to develop photos on PC. 29
• VeriFone launches project to kick-start online shopping. 30
• Working Mother magazine names HP one of the 100 best companies to work for. 30
• HP joins effort to support digital video disc (DVD) drive standard. 30
• HP and Vertel form alliance to streamline delivery of telecom management solutions. 30
• Enterprise Systems Group creates two new divisions: High Performance Systems Group and Internet/Application Systems Division. 30
• Internet Technology Group restructured. 30
• HP’s efforts for recruiting college students in Japan. 31
• HP named to Fortune’s world’s most admired companies. 31
• Vancouver Circuits Manufacturing to be sold. 31
• HP buys Vital Technology, Singapore, maker of machine-vision inspection systems. 31
• New Jersey Division becomes Power Products Division. 31
• HP’s “Digital Workplace” strategy focuses on shift to mainstream office printers. 31

January-February 1996 A Supportive Environment

• Telecom ’95, HP Labs Joel Birnbaum and Nicholas Negroponte discuss the future of telecommunications. 4-5
• 25 facts about Telecom ’95 trade show. 6
• Criminologist Dr. Henry Lee uses HP analytical equipment to solve crimes in Connecticut. 7-9
• HP 3000 and 9000 computers used by Southwest Airlines for ticketless airline travel program. 10-11
• Dave Packard visits China. 12-13
• HP’s European Customer Support Center in Amsterdam is first call center of its kind in Netherlands. 14-17
• HP Colorado employee, Fred Madden, after quadruple bypass surgery and tips on staying healthy. 18-19
• Diversity at the Spokane Washington Division (SKD) is not about quotas but about social responsibility. 20-21
• Ask Dr. Cyberspace column gives top Web site picks and cyberspeak glossary. 22-23
• Lew Platt discusses FY95 earnings, stock price. 26-27
• HP customer engineer on rollerblades in New York City. 28
• HP wins Blue Angel environmental award in Germany. 28
• Computer Products Organization sponsors Tottenham Hotspur Football club in the UK. 29
• HP OmniBook and HP palmtop computers survive airport security explosion of unattended luggage. 29
• Five new vice presidents named. 30
• HP receives patent for triad pen used in DeskJet 500 and 600 inkjet printers. 30
• Organization name changes: CSO Order Fulfillment Group, Networked Computing Division, Enterprise Networking and Security Division, Electronic Messaging Operation moves to Software Business Unit. 31
• Shanghai Computer Operation formed. 31
• Telecom Hewlett-Packard formed in Australia. 31
• APG Analytical Products Group name changed to CAG Chemical Analysis Group. 31
• HP employees participate in San Jose, Calif., youth basketball league. 31
• Barney Oliver, founder of HP Labs, dies. 32

March-April 1996 Balancing Work and Kids: It’s Not Child’s Play

• Corporate flexibility is key to balancing work and family, productivity and retaining good employees. 4-7
• Lew Platt discusses work environment in the 1990s, alternative work schedules. 8-11
• Ask Dr. Cyberspace answers employee questions and gives top 10 Web site picks. 12-13
• HP Asia Pacific with regional headquarters in Hong Kong has sales over $5 billion for first time. 14-17
• Importance of security and protecting product trade secrets is emphasized. 18-20
• Vancouver’s Dave Kammeyer, paralyzed employee, discusses HP Way regarding disabilities. (diversity) 22-23
• Engineer becomes manager; managing at HP. 25-26
• Packard and Hewlett garage photo juxtaposes garage with picture of earth from space. 27
• Lew Platt discusses role of board of directors. 28
• HP employee makes video of baby face-watching. 29
• Career Self-Reliance Tool Kit helps employees achieve career self-reliance in changing work environment. 29
• Six-year-old LaserJet Series II survives tornado and hurricane in Alabama. 30
• HP Gmbh to build new facility in Herrenberg-Gultstein, Germany. 30
• HP equipment donated to learning program in Denver. 31
• HP acquires ElseWhere, developer of print and publishing software. 31
• HP completes acquisition of Convex Computer Corp. 31
• Solectron completes acquisition of HP GmbH printed circuit assembly operation. 31
• HP/Iochpe joint venture in Brazil ends as HP acquires Iochpe’s interest in Edisa. 31

May-June 1996 The Packard Touch

• HP benchmarks customer satisfaction against that of other companies. 4-7
• HP’s Executive Customer Support Group comprised of retirees who handle 750 complaints/month that come to CEO Lew Platt. 8-9
• Three HP families have quintuplets. 13-15
• HP tells stories about Packard: open door policy, management by walking around (MBWA), relationship with Hewlett, HP way. 17-21
• Manufacturing strategy changes at HP and growing global competition are discussed. 22-23
• Dr. Cyberspace discusses search engines. 25-26
• Lew Platt discusses Packard’s generosity, values. 27-28
• HP employee skydives with OmniBook to illustrate transferring data anywhere at any time. 29
• HP ranks 20 (up two places) in Fortune 500 survey; number two in computers, office equipment. 29
• HP’s Worldwide Customer Support Operations (WCSO) is associate sponsor and technical partner for IndyCar racing team. 30
• President’s Quality Awards winners announced. 30
• HP helps Girls Scouts of Santa Clara with space for cookies at Santa Clara site. 31
• Vietnam subsidiary opens. 31
• HP PCs to be manufactured for sale to local market in China. 31
• HP signs agreement with SecureWare for Internet security. 31

July-August 1996 HP Mexico Rides Again

• Ethics and business decisions are illustrated with ethical business scenarios; legal standards of business conduct are discussed. 4-7
• HP 1000 technology used by United Tote, one of the largest pari-mutuel horse betting companies in the U.S. 8-9
• HP willing to be flexible to provide employees work/life balance via telecommuting. 10-11
• HP provides IT assistance to France 1998 World Cup soccer competition. 12-13
• HP Mexico celebrates 30th anniversary; photo essay. 14-18
• Maria Rodriguez volunteers as a mentor to inner-city children. 20-21
• Employee with AIDS discusses his support network. 22-23
• Dr. Cyberspace discusses Internet provider costs. 24-26
• Lew Platt discusses change in profit-sharing formula. 26-27
• New HP Japan Hachioji facility opening blessed in Shinto ceremony. 28
• HP runners participate in the Boston Marathon. 29
• HP unplugs its last mainframe computer serving a mission-critical system and moves entirely to open systems and client/server solutions. 29
• HP employee carries the Olympic torch. 30
• HP donates $600,000 of computer equipment to the U.S. Library of Congress. 30
• HP’s 83-year-old employee, Bob Teichner, still working after 34 years at HP. 31
• HP 200LX Palmtop PC modified for Atlanta’s Olympic event. 31
• Larry Tomlinson promoted to vice president. 31
• Stock split two for one announced. 31
• Quarterly dividend raised 20 percent. 31

September-October 1996 The New Face of Ireland

• HP addresses the small business market; Vectra computers accessible and affordable for small businesses. 4-7
• HP employee finds kidney tumor with the HP SONOS 2500 echocardiography imaging machine. 8-9
• HP outsources to DHL; outsourcing is seen not as a threat but as a “strategic weapon.” (offshoring) 10-12
• HP teams with Disney Interactive to create world’s largest computer-generated puzzle. 13
• HP’s Leixlip, Ireland, InkJet Manufacturing Organization (DIMO) keeps HP Way alive; Irish government tried for 18 years to land the HP plant. 14-18
• Arlene Blum, mountain climber, interviewed about workshops on leadership. 20-21
• Dr. Cyberspace explains HP’s Internet costs. 22-23
• Employee in Andover, Mass., gets involved with program to protect children. 24-25
• Lew Platt discusses 1997 “Hoshin” goals and business fundamentals. 26-27
• HP employees volunteer at Atlanta Olympics; two children of employees medal. 28
• St. Louis sales office celebrated HP Way week in memory of Packard. 29
• HP sponsors kids Shakespeare camp in Cupertino. 30
• New Asian-Indian Employees Network formed. (diversity) 31
• HP acquires graphic technology from Division Group plc, Bristol, England. 31
• Acquisition DP-TEK Development Company LLC in Wichita, Kansas, includes digital print resolution enhancement technologies and patents as part of Business LaserJet Division, Boise, Idaho. 31
• Disk Memory Division ceases operation, closes plants in Penang, Malaysia, and Boise, Idaho; HP stops manufacturing disk-drive mechanisms. 31

November-December 1996 Fasten Your Seatbelts: Internet Ahead

• HP’s efforts in Internet technology and standards are discussed. 4-10
• HP Argentina (established 1967) improves since government changes privatize industries and open borders. 11-13
• Lee Ting named new managing director of Geographic Operations. 14-16
• Photo essay of Connecticut Children’s Medical Center and HP equipment. 18-21
• HP Turkey employee, Aysel Ozal, is first HP country general manager. 22-23
• Dr. Cyberspace discusses e-mail issues. 24-25
• Lew Platt discusses new profit-sharing formula. 26-27
• HP equipment appears in movie “The Associate” with Whoopi Goldberg. 28
• Hewlett visits Europe. 29
• HP booth attracts attendees of CeBit Home 1996 trade show in Boblingen, Germany. 29
• Junior Achievement HP Global Business Challenge won by Russian team. 30
• Mechanical Design Division becomes subsidiary. 30
• Third-quarter earnings down 26 percent; revenue up 18. 30
• HP named one of the 100 best-managed companies in the world according to Industry Week magazine. 31

January-February 1995 HP Teams Up with the Celtics

• HP launches ergonomics program to cut injuries in the workplace. 4-7
• HP joins forces with the Boston Celtics basketball team in a sports-marketing relationship. 8-10
• WCSO (Worldwide Customer Support Operations) launches new services spawned by migration to open systems, selective outsourcing, mission-critical support, asset management, service. (offshoring) 11-13
• Samsung Hewlett-Packard, Seoul, South Korea, had record-setting year despite changes in N. Korea. 14-17
• Why HP’s foreign-service employees (FSEs) give up comforts of home, take risks to work abroad; stories of John Toppel, Steve Paolini, Kanji Yamada, Nick Rossiter. 18-21
• Medical Products Group engineer Teddy Johnson experiments with seed germination in space. 22-23
• Ellen Harris writes about leaving Waltham, Mass., for the move to Andover, Penn. 24
• New employee purchase program plan, buying HP products at employee discount price. 25
• Lew Platt discusses improving customer satisfaction. 26-27
• Colorado Springs funds Smithsonian’s Hands-on-Minds-on Science series; experiment on pollination with bee-on-a-stick. 29
• Louis and Jo Joy publish “Frontline Teamwork.” 29
• InkJet Business Unit, Corvallis, has Kazoo Marching Band. 29
• HP helps fund Soda Hall, UC-Berkeley. 30
• Nurses attend first HP International Health Conference. 31
• HP Basic Research Institute in Mathematical Sciences (BRIMS) formed in Cambridge, UK. 31
• HP taking part in two Advanced Research Projects Agency (ARPA) research efforts; Silicon Video to develop flat-panel displays; consortium led by the Integrated Circuit Business Division will create new packaging for attaching ICs to printed circuit boards. 31
• Medical Products Group and Ohmeda create alliance to develop, sell and service anesthesia delivery systems, patient monitoring systems and other products. 31
• Measurement Systems Organization signs agreement with Affymetic to jointly develop and market a DNA analysis system. 31

March-April 1995 Where Do I Go from Here?

• Where is your career headed — self-reliance, change, and work skills. 4-6
• HP diversity, affirmative action in Europe. 7-9
• Dave Packard book “The HP Way” published. 10-11
• International I.Q. quiz tests your global knowledge. 12-13
• Barcelona, Spain, division goes from 35 employees and one product in 1985 to 800 employees and 12 products now. 14-17
• The first all-women crew in America’s Cup race sponsored in part by HP. 18-19
• HP equipment used by Conservation International to help save rain forest. 20-21
• HP people in Kobe, Japan, describe the recent earthquake. 22-23
• Interview with James Collins co-author of “Built to Last – Successful Habits of Visionary Companies,” which includes HP. 24-25
• Lew Platt discusses employee continuing education. 27-28
• 1994 President’s Quality Award winners announced. 29
• Lew Platt is on cover of “Business Week.” 30

May-June 1995 A Touching Experience

• Customer support and the DeskJet paper-feed problem fix. 4-6
• Doug Carnahan head of Measurement Systems Organization (MSO) looks at new markets. 7-9
• Commercial Systems Division learns about customer focus after complaints about HP 3000 and plummeting orders. 10-13
• Monterey Bay Aquarium, with HP support, opened in 1984; Vectra PCs provide life-support system. 14-17
• Retired HP employees volunteer in the community. 18-20
• Lew Platt discusses elimination of site business reviews. 21
• HP engineer Ken Jessen writes books about strange fact in Colorado’s history. 22-23
• Stock split explanation and history. 24-25
• Product fair for HP employees and their families in Indianapolis. 28
• HP helps in G7 conference information technology demos. 28
• Packard and Hewlett win Lemelson/MIT Lifetime Achievement Award. 29
• Burrowing owls (federal and state protected species) live in Communications Components Division parking lot in Newark, Calif. 30
• Judge Lance Ito (of O.J. Simpson trial) sends LaserJet printer to HP for repair. 31
• HP announces joint ventures with Eastman Kodak, AT&T, NEC, Northern Telecom, Hitachi, Motorola. 31
• HP, Stanford Linear Accelerator Center (SLAC) sign cooperative research agreement. 31

July-August 1995 Northern Exposure

• HP 9000 and NetServer LM help link Nunamiut, Alaska, school children. 4-7
• HP’s No.1 current products and services rankings and ratings. 9-12
• Kobe, Japan, recovers after the January earthquake. 13-14
• Video Communications Division (VID) at National Association of Broadcasters annual meeting. 15-17
• HP adopts new internal communications software cc:Mail for OpenMail (replaces HPDesk). 18-19
• Grant Smith, HP program manager, crafts armor for Renaissance Faire. 20-22
• Interview with HP board member, Shirley Hufstedler, first woman on the board. (women) 24-25
• Lew Platt discusses monthly visits to HP Labs. 26-27
• Cathy Williams, APG program manager, carries school “travel mate.” 28
• HP Rockville, Md., hosts minority students at HP Day. (diversity) 29
• “HP Way” book signing at Stanford University Book Store. 29
• FBI in Oklahoma bombing investigation use HP calculators and palmtops. 29
• Asia Pacific Quality convention in Korea. 30
• HP manufacturing divisions in UK recognized with Queen’s Award for Export Achievement. 30
• Second-quarter revenue up 19 percent. 30
• Medical Products Group (MPG) in Andover, Mass., subsidizes Back-up Care Camp. 30

September-October 1995

• Employee self-reliance and continuing education is the key to promotion at HP; 10 tips for self-reliance. 4-9
• HP employees link students to the Internet, K-12 education. 8-9
• Rick Belluzzo heads HP’s new Computer Organization. 10-12
• HP marketing engineer questions HP customer satisfaction metrics. 13
• Palo Alto Fabrication Center closes; Redwood building first HP built and owned; sheet metal shop, cable fabrication operation, plastic molding businesses sold. 14-17
• Workforce diversity is a business imperative; employee minorities form employee network groups. 18-21
• Cathy Lipe teaches reading, grade-school literacy programs. 22-23
• David Price discusses woes of business travel. 24-25
• Lew Platt discusses being a global company. 27-28
• Artist Christo wraps Berlin’s Reichstag in silver fabric. 29
• HP employees in Switzerland gather for European Watersport Weekend near Geneva. 29
• Hewlett and Packard honored at Computerworld Smithsonian Awards program. 30
• HP Germany and Betz International found LGI Logistics Group International to handle logistic at Boblingen site. 30
• HP and Merix Corp. sign memorandum of understanding for Merix to buy certain assets of the Loveland (Colorado) printed circuit operation. 30
• Four Pi, HP’s wholly owned subsidiary, moving to Loveland. 30
• HP transferring 5965B infrared detector technology to Bio-Rad Inc.’s Digilab Division. 30
• HP in China for a decade. 31
• Analytical Products Group signs joint venture agreement with
• Shanghai Analytical Instrument Factory (SAIF). 31
• HP selects site at Barnhall, Leixlip, Ireland, to build inkjet cartridge plant. 31
• HP establishes wholly owned subsidiary in Bogata, Columbia. 31

November-December 1995 How Safe Are You at Work?

• HP Labs gets HP grant to fund 12 grass-roots research projects to make Labs the World’s Best Industrial Lab (WBIRL). 4-7
• HP launches corporate program to educate about workplace safety; statistics show violence number one cause of death on the job for women. 8-10
• HP Poland established 1991 and turns socialist country into capitalist success. 11-13
• HP dedicates Atlanta Business Center, the largest HP building. 14-17
• HP Australia Telecommunications Operation (ATO) helps country on information superhighway; develops test equipment for high-speed, broadband telecommunications networks. 18-20
• HP traveling museum of inkjet printing technology begins in Corvallis, Oregon. 21
• HP employees rejuvenate Houston-area affiliate of Candlelighters Childhood Cancer Foundation. 22-23
• New Measure feature “Ask Dr. Cyberspace” offers tips on surfing world wide web. 24
• Putting the HP Way to the test during closing of an operation; downsizing, relocation, VSI (voluntary severance incentive). 25-26
• Lew Platt discusses 1995 CEO “Hoshin” goals and business fundamentals. 28-29
• “Magellan,” HP futuristic video, uses 3D graphics to show how to beat competitors introduction. 30
• New Computer Systems Organization formed. 30
• HP acquires Convex Computer Corp. in Texas. 30
• China Hewlett-Packard supports Conference on Women. 31
• Communications Test Solutions Group formed. 31
• IPG (Inkjet Products Group) forms Asia Pacific Business Unit. 31
• HP, Novell, The Santa Cruz Operation alliance to deliver UNIX operating system. 31

January-February 1994 TMO’s Turnaround

• Ned Barnholt, general manager and vice president of HP’s oldest business, Test & Measurement Organization (TMO), transforms it to capitalize on growing communications industry; TMO grew 4 percent last year in difficult economy. 4-7
• John Minck discusses TMO history, Stanford Park Division. 8-9
• Open Line employee survey measures opinions and attitudes; Lew Platt’s goal is to reassert HP’s leadership as an “employer of choice.” 10-13
• New products include HP OmniBook, HP 3D capillary electrophoresis; Openview network management software; X stations; DeskJet 1200 printers; HLMA-CP00 LED lamp; SS7 network monitoring system; VidJet printer; 75000 broadband network test system; 8300 digital IC test system; DesignJet 650C plotter. 14-17
• Organization chart. (insert)
• Indiana University Sports Medicine Drug Testing Lab uses HP analytical equipment. 18-19
• Pros and cons of employee drug testing. 20-21
• HP-5LX palmtop computer runs Mirical Corp.’s Personal Food Analyst software. 22-23
• HP equipment inside Biosphere 2. 24-25
• Lew Platt discusses President’s Quality Award; photo celebrating the sale of 20 millionth printer with Dick Hackborn and Rick Belluzzo at COMDEX computer show in Las Vegas. 27
• Women in Europe conference workshops tackle tough issues such as glass door, career development, balancing work and family. 28
• Building 40 demolished, Cupertino, Calif., former home of Data Systems Division. 28
• Palo Alto board game “AltoOpoly” includes HP. 29
• HP donates $2.65 million in cash and equipment to MIT Media Lab. 29
• HP printers donated to Smithsonian Computers, Information and Society Collection. 29
• HP cuts chemical releases in U.S. by 24 percent from 1991-92. 31

March-April 1994 HP Challenges the Competition

• HP’s top competitors in each of its major businesses include Canon, Lexmark, Compaq, IBM, Sun, DEC, Spacelabs Medical, Emtek Healthcare Systems, Acuson, Toshiba, NEC, AT&T, Tektronix, Advantest, Teradyne, Perkin Elmer, Thermo Instrument Systems, Millipore; profiles of competitor companies are listed. 4-11
• Barney Oliver, HP technology chief, contributes to NASA Ames Research Center’s Search for ExtraTerrestrial Intelligence (SETI) project. 12-14
• HP Auckland, New Zealand, orders top $30 million. 15-17
• Lawrence Lowe, from HP division in Scotland, helps develop the telecommunications infrastructure in China. 18-19
• President’s Quality Award winners announced. 20-21
• Swiss banking industry upgrades with HP workstations. 22-23
• United Dairy Farmers (UDF), a 215-unit convenience store chain headquartered in Cincinnati, uses HP PCs. 24-25
• HP UK employee adopts child with help of HP Brazil network. 28
• Lew Platt reviews 1993, an “exhilarating and exhausting” year. 29
• 78-foot root removed from HP Sunnyvale storm drain. 30
• Bob Wayman, executive vice president, quote about predicting the future. 30
• Effects on HP of the Jan. 17 Los Angeles earthquake. 31
• HP Labs Science Center formed at Technion-Israel Institute of Technology in Haifa Israel. 31
• First-quarter net revenue up 24 percent, earnings up 41. 31
• HP acquires Biomolecular Separations, Inc. and forms joint venture with Taligent; agreements with Pacific Telesis, Telecommunications, Inc., Bell SYGMA, Nokia Telecommunications. 31

May-June 1994 School Days HP Style

• Online services of electronic superhighway are discussed, including e-mail, Internet, business tools. 4-7
• HP’s electronic mail link has traffic of 5 million messages a year. 8-9
• Singapore’s technological vision as “Intelligent Island” positions itself to become one of first countries to establish nationwide information infrastructure. 10-12
• HP-Zurich’s Stephan Bollinger stars in “Space Dream,” musical. 13-15
• Santa Rosa school district establishes worksite grade school at HP Santa Rosa, Calif. 16-19
• Former employee Greg Piburn contrasts employees and consultants and the consultant’s mindset. 20-21
• Employee statistical profile of 96,000 HP people; 59,000 in U.S. and Canada, 20,000 in Europe, 14,600 in Asia and 2500 in Latin America. 22-23
• HP Vietnamese-American reflects on the Vietnamese war, embargoes and doing business in Vietnam. 24
• Lew Platt discusses employment security, that it’s an HP objective, not a guarantee. 26-27
• HP hosts African-American Student’s Day for 125 high school students from San Jose. (diversity) 28
• Meaning of HP “overtaking” DEC is mistranslated to “takeover” in Russian article. 28
• Jim Hall of Boise, Idaho, Printer Division wins “Design News” annual quality award for LaserJet printer. 29

July-August 1994 The Sweet Smell of Success

• YHP, HP’s Japanese subsidiary, thrives despite downturn in Japan’s economy. 4-8
• Mass Storage Group (MSG) “world-beating” products include tape, disk drives, optical products; storage products becoming more visible; MSG sells to all major manufacturers and resellers. 9-11
• Gary Eichhorn, vice president of Workstation Systems Group, discusses strategy. 12-14
• HP provides analytical products at France’s Advanced Institute for Perfume, Cosmetics and Food Flavoring. 15
• HP interactive television products include remote-control devices and set-top boxes that consumers use to interact with televisions. 18-20
• Medical graduates receive HP’s “Top Grad” award and HP Rappaport-Sprague stethoscope. 21
• HP’s Phil Yastrow builds water-skiing lakes. 22-24
• Chris Huggins discusses contractors versus employees in response to Lew Platt’s article (Measure, May-June, 1994) about job security. 26
• Lew Platt discusses 1994 business fundamentals: 1. Customer satisfaction, 2. Total Quality Management, 3. Software product quality, 4. Hardware product quality, 5. ISO 90006. U.S. minority-business program, 7.
• Product-generation process; performance reviews. 9
• Injury/illness prevention. 10
• Product stewardship, Worldwide Environmental Health and Safety (EHS) audits. 27-28
• HP participates in second annual “Take Our Daughters to Work Day.” 29
• Eastern Professional Women’s Conference meets in Andover, Mass. 29
• Jim White works with disabled students in computer-aided design class. 31
• Second-quarter revenue up 23 percent, orders up 19. 30
• HP and Intel have joint R&D project. 31
• HP acquires CaLan Inc., leading supplier of cable TV test, measurement and monitoring systems. 31
• HP couple marries in Safeway supermarket. 31

September-October 1994 When the Office Hits the Road

• HP workplace changes regarding telecommuting; typical HP telecommuter is described; flexible office situation almost always improves productivity; other benefits listed along with new terminology and must-have home office equipment. 4-8
• Test and measurement field engineers support “maquiladoras” customers (factories that line the Mexican border). 9-11
• Annual report explained: financial performance, accounting terms, order, sale, ROA (return on assets), earnings, cost of goods sold, cost of sales, operating expenses, operating profit, net profit. 12-13
• HP Canada opened its first office in Montreal, Quebec, in 1961; now has 27 sites in Canada. 14-17
• TestBook, a custom instrument from Integrated Systems Division, accelerates vehicle repairs, automobile test. 18-20
• San Diego Division’s manager Raj Kirpalani has trust and respect of coworkers. 21-23
• Boise employee Jim Haberkorn talks about losing his job to offshoring. 24-25
• Lew Platt discusses avoiding complacency, open communications, investment in long term R&D. 27
• HP Italy celebrates 10th anniversary of InkJet and LaserJet products and 10 millionth sale of each with product. 28
• Asian Business magazine carries HP cover every issue. 28
• Research Library celebrates more than 40 years of service. 29
• HP ranks 19 in Fortune 500 list (460 in 1962). 29
• HP runner Brian Purcell competes in marathon in Japan. 30
• HP McMinnville’s Nancy Forman saves a fellow airline passenger. 31
• New products include 200LX, OmniBook 530, HP G2025A, Fibre channel/9000 network. 31
• HPA2882A flat panel display wins design awards. 31

November-December 1994 A Nice Place for a Bit of a Giggle

• Computer Systems Organization (CSO) strives to improve its order-fulfillment record; costs reduced 30 percent, cycle time reduced from 60 to 20 days. 4-8
• Boddington Group, a UK brewery, uses HP 9000 business computer and open-systems platform. 9-11
• HP no longer a place where every division is a self-contained mini-company; HP outsourcing manufacturing (core competencies). (offshoring) 12-14
• Caledonian MacBrayne, a Scottish car and passenger ferry company, uses HP 3000 computer system. 15-19
• HP CEO “Hoshin” goals for 1995 include focus on consistent financial performance, solving customer problems and reasserting HP’s leadership as the best place to work. 20
• Midwestern scavenger finds functional 1520A patient monitoring device and arranges donation of HP medical equipment to Slovakia. 21
• Al Dossola, head of HP Credit Union since its beginning in 1969, retires after 25 years. 22-23
• SKD Spokane (Washington) Division transitions from defense to commercial businesses. 24
• President Lew Platt discusses CEO “Hoshin” goals. 26-27
• Drexel University engineering lab uses HP equipment. 28
• Camera lost in Hachioji, Japan, returned to owner. 28
• Synergies video shows HP technologies and equipment in future. 29
• Executive car wax gives proceeds to United Way. 29

January-February 1993 New Ways to Work

• Measure magazine celebrates its 30th anniversary. 3
• Interview with Bob Wayman, executive vice president, discusses personnel and finance. 4-7
• Milton Moscowitz, business author, comments on HP and that it’s not the same company. 8-9
• Innovative solution to work demands highlights new ways to work, including self-managed work teams, alternative schedules, telecommuting, job-sharing. 10-14
• Customer Caterpillar Inc. uses HP 9000 and Test Development Environment to ensure quality. 13-17
• HP Singapore’s Karen Seet is hospice volunteer. 18-20
• New products include HP SONOS intravascular imaging; HP G100A protein sequencing, analytical; HP DeskJet 550C color and black white printer; HDMP-1000 gigabit-link silicon chip; HP LaserJet 4 printer; HP Vectra 486N PC desktop personal computer; HP 8133A 3-GHz pulse generator, measures integrated circuits and boards; HP Apollo 9000 series 700 workstations based on PA-7100; HP 75000 Model HD2000 data-acquisition system; HP 1642A data-acquisition card for modular HP16500 series logic-analysis system. 22-23
• Employee’s personal experience with HP medical equipment. 24
• Lew Platt’s “Hoshin” (Japanese terms for “breakthrough” is systematic planning process) goals for 1993. 25-26
• Momoko Sekiya, YHP, marries photographer who worked with her on HP “One Day” project in Japan, in 1988. 27
• Harvard’s Dunster House gets HP workstation/advanced learning center courtesy of Walter Hewlett. 28
• HP Avondale moves to Wilmington, Delaware, and is named Little Falls Operation. 29
• HP Spain raises money for aid to Somalia medical organization, help for Bosnia. 30
• Fourth-quarter net revenue up 13 percent, orders up 20. 30
• Purchasing magazine awards procurement team. 31
• Telecommunications Systems Business Unit (TSBU) formed. 31
• HP announces joint venture with Ericsson to develop network-management systems for telecom industry. 31

March-April 1993 Clearing the Way for Results

• Improving order-fulfillment process is high priority for 1993. 3-7
• HP scholarship program effort by employees encourages other employees’ kids to go to college. 8-9
• Colorado Springs Division transfers engineering responsibility to CHP, Beijing. 10-11
• Former employee and Baldrige Award recipient Bruce Woolpert discusses HP. 12-13
• Malaysia 1972-present, sites in Penang, Kuala Lumpur. 14-18
• Employees talk about xenophobia (fear/hatred of foreigners) in Germany. 19
• Crossword puzzle challenges employees about Measure history. 20-21
• Resolution enhancement technology, RET, for LaserJet printers, Charles Tung innovation. 22-24
• Lew Platt discusses HP way. 26-27
• HP disabled musicians part of Easy Access band. 28
• HP wins Personnel Journal award for human-resource management. 28
• HP Press has two new publishing partners: Prentice-Hall and Random House. 29
• First-quarter revenue up 18 percent, orders up 24. 29
• Employee’s fractal art published on calendar and cards. 30
• HP named in “The 100 Best Companies to Work for in America” by authors Milton Moscowitz and Robert Levering. 30
• Field operations in Western Hemisphere, NAFO, changes to Americas Operations, which will include the Latin America part of Intercon; Asia Pacific to one geographic organization. 31

May-June 1993 Facing Change

• Discussion of change and what happens when jobs are relocated; terminated employees in transition. 3-7
• U.S. semiconductor manufacturers and U.S. government join forces in SEMATECH, Austin, Texas, to strengthen industry competitiveness. 8-10
• HP in Russia and Packard’s Initiative training program; Herb Blomquist director, International Contract Programming group, ICP. 11-13
• HP’s community service objectives include programs that donate to universities, reuse and recycle programs, and encouraging employee involvement. 16-19
• Program gives R&D engineers a technical track (rather than management track) to advance careers. 20-21
• Julie Ryan, New Jersey Division, advances from secretary to manager. 22-24
• HP people help Baltimore woman whose HP husband was murdered in 1992. 25
• Lew Platt discusses managing change. 26-27
• John Young becomes CEO of Smart Valley Inc., nonprofit formed to link all segments of Silicon Valley. 28
• HP employee Bob Reynard vacation spent with volunteers in Overseas Cooperative Assistance in Russia teaching farmers how to use computers. 28
• HP gives grant to San Francisco Ballet and Opera. 29
• HP equipment outfits mobile science for high school students in Los Angeles area. 29
• HP ranks 24 on Fortune 500 list. 29
• Stanford Park Division becomes Video Communications Division
• (VID). 31
• HP acquires Four Pi Systems Corp., manufacturer of automated process test systems. 31

July-August 1993 Environmental Victories

• Emphasis on decentralized decision-making in the 1990s. 3-6
• HP’s new laser-printer manufacturing facility in Italy gears up. 7-9
• Alan Bickell, international operations, talks about managing international operations. 10-13
• Measure editors review highlights at 30-year anniversary. 14-15
• New environmental program, “product stewardship,” formed to prevent harm to health, safety and ecology caused by any HP product. 16-19
• HP employee, Binh Rybacki, returns to Vietnam on humanitarian mission. 20-22
• Ben Holmes, manager of medical products group, comments on health care reform and costs. 23
• Barb Triol wins “Catalyst for Organizational Change” award at Technical Women’s Conference. 24
• Lew Platt discusses most-asked questions. 27
• HP executives don Australian gear in Melbourne. 28
• Stuffed bunnies collected by Worldwide Customer Support Operations and Finance and Remarketing Division for local police officers to give to children. 28
• HP participates in Geneva’s Chamber of Commerce event. 29
• Attorney Rand Newman writes mystery novel. 29
• Kittyhawk public relations campaign wins Silver Anvil award. 30
• Second-quarter revenue exceeds $5 billion. 30
• Job Resource Center in Corvallis employs developmentally disabled. 31
• HP buys BT&D Technologies Ltd. 31
• New products include HP Omnibook 300, smallest and lightest PC on market. 31

September-October 1993 High-Tech Passage to India

• Enormous revolutions in measurement, computation and communications and what it means for the future. 3-6
• Analytical leaves Avondale, Penn., and the impact of the largest employer leaving town. 7-9
• Cort Van Rensselaer (longest-service employee, 45 years) and Arnold Stauffer (started HP’s first operations in Europe) retire. 11
• Importance of backing up data and insurance; Common Operating Environments (COE) allows HP users to communicate more effectively. 12-13
• HP’s launched joint venture with India company in 1970; since 1989, HP’s presence in India has grown to 190-employee office in New Delhi and subsidiary in Bangalore. 14-16
• Wim Roelandts discusses Computer Systems Organization (CSO). 18-21
• Employee Jim Hines talks about need to get back some of the historical HP culture. 22
• HP’s Danette Taggart visits China for technical information exchange; Women in Computers and Data Processing delegation. 23-25
• Lew Platt discusses need for more diversity. 26-27
• Requirements are listed for HP President’s Quality Award. 28
• HP wins 14 honors at Hong Kong Top Quality Control (TQC) convention. 29
• HP recognized by Children Now for equipment grants to California schools. 29
• Retrospective of the late Norm Neely’s contributions to HP. 30
• Yokogawa Electric Corp. plans museum of measurement technology, which will include exhibits from HP Archives. 31
• Mark S. Lundstrom, professor of engineering at Purdue, wins Frederick Emmons Terman Award. 31
• Solectron purchases process technology associated with the printed circuit division of Lake Stevens Instrument Division. 31
• HP products certified by EPA for saving energy (by going into low-power standby mode when inactive) can display “Energy Star” logo. 31

November-December 1993 Dave Says Goodbye

• Co-founder Dave Packard retires after 54 years of leadership. 3-6
• Lew Platt calls for more improvement in percentage of women and minorities in management jobs and above; Platt shocked by overt acts of discrimination. (diversity) 7-9
• DeskManager, HP’s e-mail system, is 10 years old. 10-11
• HP backs North American Free Trade Agreement (NAFTA) with Canada and Mexico. 12-13
• Weyerhauser, world’s largest forest-products company, picks HP’s Apollo 9000 computer to move to open-systems computing. 14-17
• Bill Terry, embodiment of HP Way and one of HP’s highest ranking managers, retires. 18-20
• Kazunori Santa, YHP customer support engineer, talks about his famous last name. 21-23
• HP employees give Measure high marks on most survey questions. 24-25
• Lew Platt discusses Hoshin planning goals: increasing profit, improving order fulfillment, reasserting HP’s leadership as the best place to work (HP Way). 26-27
• 10 millionth HP LaserJet printer manufactured. 28
• HP Singapore holds annual TechQuiz contest; 13 junior colleges compete for $70,000 of HP equipment. 28
• Lew Platt wears Jim Willards shoes in Loveland Colo. 29
• Two HP Apollo model 710 workstations donated to Australian Koala Foundation. 29
• HP sponsors City Year in Boston. 29
• Marty Poniatowski’s HP Press book on HP-UX a bestseller. 30
• Rescue greyhounds make good pets. 31
• HP acquires EEsof Inc. 31

January-February 1992 HP: A Movable Feast

• HP and the stock market, and how Wall Street analysts view financial results; trading terms defined. 3-6
• HP test equipment used on Discovery space shuttle. 7-10
• HP reduces use of chlorofluorocarbons by 67 percent. 11
• Telecom ’91 is important showcase for HP’s telecommunications products. 12-15
• Taco Bell automates using HP Vectra personal computers, software, printers. 16-19
• HP’s Exeter Computer Manufacturing Operation (ECMO) in Exeter, N.H., makes transition into part of a global company. 20-22
• HP employees’ experiences in international business etiquette, multicultural communication. (diversity) 23-26
• John Young discusses profit and process improvement. 27-28
• HP ads appear on Singapore buses. 29
• Fourth-quarter net revenue up 7 percent. 30
• Egon Loebner, HP Labs scientist, dies of cancer. 31
• HP acquires Avantek Inc. of Santa Clara. 31

March-April 1992 A Night at the Opera

• Roseville, NOVA, manufacturing/engineering team reduce costs; efficiency within Systems Technology Division HP 9000, 3000 computer business systems and servers. 3-5
• Interview with Ned Barnholt, vice president of Test and Measurement, discusses communications and information processing opportunities. 6-10
• HP China employees talk about factors in reunifying China. 11-13
• Employee photos from around the world. 14-17
• Len Cutler “Father Time” biography and the history of HP’s atomic clock. 18-20
• Experiences and challenges of HP’s International Sales Branch in 75 countries. 22-25
• John Young talks about direction for the ’90s. 26-27
• HP cardiac ultrasound unit given to St Petersburg, Russia, children’s hospital. 28
• HP engineer to represent Junior Achievement delegation to USSR. 28
• HP-75C portable computer used since 1984 by marine scientist. 29
• Yokogawa Technology Museum displays products from HP Archive’s historical product collection. 30
• Condolezza Rice and Thomas Everhart elected to board. 30
• HP-35 first scientific pocket calculator celebrates 20th anniversary. 31
• HP and Novell announce strategic relationship to develop NetWare operating system. 31
• New products include new model of Apollo 9000 computer, ultrabright amber LEDs, modular oscilloscope. 31

May-June 1992 Taking a Bite out of the Apple Market

• HP peripherals, printers and scanners for Macintosh users help HP compete with Apple; products from both companies are compared. 3-5
• Four HP plants show how to improve quality: Boise, Idaho; Roseville, Calif.; UK; Penang, Malaysia; company’s quality improvement plan. 6-9
• HP funds foundation to administer Malcolm Baldridge National Quality Award; award is most coveted by American companies. 10-12
• HP’s European Business Partners are important link to users of HP computer products. 13-15
• HP priorities and directions for the 1990s — mission, purpose statement, electronic information highway utility, information utility and appliances. (insert)
• Santa Rosa, Microwave Technology Division, and Rohnert Park, Microwave Instrument Division and the Printed Circuit Assembly Center are featured. 17-20
• Eagle project to streamline order-fulfillment processes. 21-23
• Barb Stinnett, sales rep, breaks quota. 24-26
• John Young discusses quality program. 27-28
• Employees go dumpster diving to check on recycling program at Fort Collins, Colo. 29
• Partnership Academies program builds academic and vocational skills of area high school students. 29
• OML software on HP9000 Series 720 workstation demonstrated to England’s Prime Minister John Major. 30
• YEC and HP form Yokogawa Analytical Systems (YAN). 30
• HP 3000 Series 900 used to manage parole records for California Department of Corrections. 31

July-August 1992 90,000 Employees Can’t Be Wrong

• Management, balancing people needs with business needs. 3-6
• Employee survey, “If I could change one thing at HP,” conducted every two years. 8-10
• 1989 Loma Prieta earthquake activates new preparedness programs at HP. 11-12
• HP real estate philosophy changes; company trimming its holdings for last three years. 13-15
• YHP holds open house in new facility in Kobe, Japan. 16-18
• “Benchmarking” defined as comparing functional processes to perceived “best in class” companies to make improvements in effectiveness and efficiency. 20-22
• UK employees commission “Goldfinger” rose to be bred for HP’s 50th anniversary; royalties go to charity. 23
• Bob Boniface, retired executive vice president and board member, biography; Mary Tyler Moore poses with him in 1962 Wescon ad. 24-26
• John Young discusses importance of people and leadership. 27
• HP 110 portable PC run over by cars and still works. 28
• HP ranks fourth in Money magazine survey of employee benefits. 28
• HP makes $150,000 pledge to National Public Radio. 28
• HP workstations used in designing Olympic dormitory in Barcelona. 29
• HP volunteerism and philanthropy after Guadalajara explosion. 30
• Information Architecture Group dispersed. 30
• North American Field Operations (NAFO) reduces sales regions from five to four. 30
• Second-quarter net earnings up 40 percent, net revenue up 12. 30
• New products include HP 3000s and HP 9000s, Kittyhawk disk, HP FAX 200, 310, HP 83731A synthesized signal generator, HP Acoustic Quantification technology. 31

September – October 1992 An Eye on the Future

• HP solicits customer suggestions. 3-6
• Customer satisfaction, toll-free telephone response center for 24-hour support. 7-8
• Interview with John Young. 9-13
• Dean Morton, chief operating officer, reflects on his 32-year career at HP. 14-16
• Two HP employees competing in 1992 Summer Olympics in Barcelona; HP drug testing equipment is used. 18-20
• HP has 5 percent of Japanese optoelectronics and microwave components market, LEDs, and sees opportunity for growth; components design center, Tokyo. 21-24
• Europe’s Nordic territory used to test distributed headquarters management model. 25
• Mainframes-as-dinosaurs ad campaign promotes HP business computer systems. 29
• HP Hong Kong team competes in Chinese dragon boat races. 29
• John Young, president and CEO, announces plan to retire. 30
• Third-quarter net revenue up 15 percent, net earnings down 1 percent. 30
• HP Edisa, subsidiary in Brazil, touts environmental preservation. 31
• HP assumes ownership of Magyarorszag Kft. subsidiary in Hungary. 31

November-December 1992 Getting to the Meat of the Problem

• HP’s efforts to consolidate its data centers save millions of dollars. 3-7
• Vancouver Division makes DeskJet printers, which have become world’s best-selling printers. 8-10
• HP Spain Medical Products Group works with INSALUD, the agency which coordinates regional health-care services. 11-13
• HP gas chromatographs help Armour Swift-Eckrich become a leader in food technology. 14-17
• Corporate organization chart. (insert)
• College recruiting important to fresh ideas at HP. 18-20
• Ron Glass, Montana systems-support engineer, maintains HP equipment across state. 22-24
• HP Taiwan’s environmental program adopts Tatun Natural Park. 25
• New HP president and CEO, Lew Platt, introduces himself. 26-27
• HP donates money and equipment to Hurricane Andrew relief in Fla. 28
• HP volunteers use Legos to design buildings in K-12 science-in-school program. 29
• HP acquires Texas Instruments. 29
• HP Singapore holds Family Day. 30
• Working Mother magazine rates HP in top 100 companies. 30
• HP’s Marv Patterson writes book “Accelerating Innovation.” 31
• HP acquires Colorado Memory Systems. 31
• To improve profitability, HP announces Voluntary Severance Incentive program; 220 former Avantek employees laid off. 31